“The number one foundational principle as a facilitator is to create psychological safety, psychological security, emotional security in the room by informing people and letting them know what the expectations are upfront. So what is the agenda? What is the goal? What is expected of them? Because that helps people relax, when they know what I am supposed to be doing here? Because otherwise they're tiptoeing around hoping that they don't stub their toe on something.” -Madelon Guinazzo

In this episode of Control the Room, I had the pleasure of speaking with Madelon Guinazzo about how she became a Cuddle Facilitator, the importance of social agreements, and being more intentional about how we meet. We discuss the consent of self-care and trying to do the right thing for you and your .  Later we discuss the distinction between implicit and explicit social agreements and why communication is all about context, context, context.  Listen in to hear actionable tips for creating an opening in meetings that gracefully invites psychological safety into the room.