Brian "Mac" McIntosh joined an established group and recognized a desire for change alongside comfort in the familiar. He understands that change can be unsettling but values supportive colleagues in easing transitions, encouraging growth despite discomfort.

Together, Kaylee and Mac explore why dealership parts operations often resist change and how bringing in solutions like PartsEdge helped Mac’s team regain clarity, reduce obsolescence, and shift from survival mode to growth-focused leadership. You’ll hear straight from Mac about the challenge of tracking inventory health, the value of dynamic problem-solving (versus cookie-cutter consulting), and how empowering your parts team can truly move the needle for the whole dealership.

If you’ve ever wondered what it’s really like behind the parts counter—or you’re looking for fresh strategies to lead your department through industry shifts—this is an episode you don’t want to miss. Let’s dive in!

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This show is powered by PartsEdge: Your go-to solution for transforming dealership parts inventory into a powerhouse of profitability. Our strategies are proven to amp up parts sales by a whopping 20%, all while cutting down on idle inventory. If you're looking to optimize your parts management, visit 🔗 www.partsedge.com

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Takeaways

1. Adaptability is key

2. Data clarity matters

3. Clear, actionable reporting saves time, reduces obsolescence

   
   

Chapters

00:00 "Brian's and Auto Journeys"

06:03 Embracing Change Amid Comfort

07:36 Navigating Career Overhaul Challenges

11:23 "Obsolescence Challenges and DMS Transition"

14:59 Return Policy Confusion Issues

16:53 Assessing Inventory Obsolescence

20:15 Dynamic Problem-Solving Over Textbook Approaches

22:17 "Successful Translation and Impact"

Kaylee Felio

LinkedIn: https://www.linkedin.com/in/gotopartsgirl

Website: https://www.partsedge.com