In this episode of Best Practices with Kenny Berger, Kenny is joined by seasoned mediator Marc Harwell to dive into mastering mediation from the mediator’s perspective. With over 35 years of experience in civil defense and a dedicated focus on mediation since 2014, Marc shares insights into what it takes to achieve successful outcomes in complex cases, including:

• Effective communication well in advance with your adversary, mediator, and client
• Maintaining credibility and being a voice of reason throughout negotiations 
• Listening and arming the mediator with information/narratives
• Focusing on issue resolution rather than just number exchanges

This episode is packed with practical advice on how to prepare, start, and work through negotiations, as well as techniques for breaking impasses and sealing the deal. Tune in to learn how to elevate your mediation practice and gain fresh perspectives on achieving successful resolutions.