Season 2, Episode 3 of the Owner Occupied podcast with Peter Lohmann & special guest Matthew Whitaker. In this episode we discuss:

(00:00) Intro

(01:35) Matthew’s background and career

(03:53) Taking a Property Management company to multiple locations

(09:26) How important are your systems and processes in enabling management across multiple markets?

(13:49) How would you approach process issues coming from one of your offices?

(16:53) Matthew’s journey of becoming an effective manager of managers

(24:27) How do you keep churn to a minimum?

(33:50) How do you balance making property owners of new acquisitions feel comfortable when you first bring them in and sticking to Evernest Processes?

(39:37) Thoughts on Resident Benefit Packages

(46:40) What would be your suggestions for an owner of a Property Management company to maximize their exit price?

(52:20) Why did your org decide that a podcast was a beneficial course of action?

(01:00:24) Evernest’s new North Star

(01:02:43) What marketing advice would you give to a small business looking to grow?

(01:06:48) How can people get in touch with you?

Learn more about Matthew Whitaker & how to connect with him here:

Evernest

Matthew on LinkedIn

300 to 3,000 Podcast

[email protected]

Learn more about Peter Lohmann & how to connect with him here:

Follow Peter on Twitter

Join Peter’s Newsletter

Visit Peter’s Website

RL Property Management

Mentioned in this episode:

DialPad

Geno Wickman