In this week’s episode, Jeremy, Mark and Ben sit down to talk about their predictions for 2022, After two years of unheard-of growth in the ecommerce industry, SMS, email, and paid social are facing major reconfigurations. The team doesn’t agree on the specifics of every prediction but they all see a lot more content creation coming, a narrowing opportunity for SMS marketing, a behemoth untapped channel looming on the horizon, and a mobile app renaissance. Listen ahead and become part of the debate in our comments.

This episode is presented in partnership with Postscript.

To learn more about the team visit Messengermastermind.co

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Caraway Home launched its cookware brand online in 2019, and within a year it had scaled 2000% to become one of the fastest growing DTC brands of 2020. In this week’s episode, Jeremy sits down with - Josh Knopman, Caraway’s director of Growth and Digital Product. Through their interview we learn that this scaling started pre-launch with an old-school PR campaign, and built a robust channel strategy to make sure their channels had the flexibility needed to scale almost immediately, vigorous AB testing to maximise each channel’s bandwidth, and an incrementality testing framework to identify where their wins came from. And how does someone juggle being the director of growth and digital product at the same time, anyway? This might be the key to Caraway’s success. Listen ahead for insight and inspiration.

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In this week’s episode, Jeremy, Mark, and Ben start strategizing for 2022 by revealing their tactics for launching Q1 with a massive New Years promotion push. You’ve just come off of holiday, customers have cash in their pockets, resolutions for the New Year, and CPM’s are way down. Not only that, but the way your post-holiday sale performs will give you valuable information to inform the rest of your year’s planning. Mark and Ben share their recipe for structuring the perfect sale, and Jeremy shares his insights into the various ways you can build your brand’s community at this moment.

This episode is presented in partnership with Postscript.

To learn more about the team visit Messengermastermind.co

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In this episode we welcome Wassim Dakik from Postscript back for another chat about SMS. You’ve gotten through Black Friday and your contact list is the healthiest it's ever been! So how do you deploy it between now and your last ship-by date for Christmas, and what about after the holidays die down? Wassim has many actionable tactics for engaging with your customers from now to well past January, from directly communicating shipping expectations to guidance on the best ways to segment your list pre- and post- holiday.

This episode is presented in partnership with Postscript. 

To learn more about the team visit Messengermastermind.co

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In this week’s episode, Jeremy talks to Elizabeth Grojean, the founder of Baloo Living about how she launched her business and grew it from Amazon to a fully self-sufficient DTC brand on Shopify. Through a savvy use of PR and knowing her brand identity very early in the process, Elizabeth used affiliate marketing to make huge profits at Baloo Living. What might have been beginner's luck has grown into a deep knowledge of the space, and by the end of the episode you will have a clearer understanding of the differences between paid advertising, influencer marketing, and affiliates, and will know which one is right for you.

This episode is presented in partnership with Postscript.

To learn more about the team visit Messengermastermind.co

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It’s almost Thanksgiving! The Messenger Mastermind Team knows you are at your busiest right now, so they’ve recorded a short and sweet episode with the most essential reminders for you. Think of it as a pre-storm safety checklist, except these are tips to help you achieve the most in sales and and customer retention during BCFM and the following days. Get out your notepad, jot down our advice, and get ready for the holiday season.

This episode is sponsored by PostScript.io

On this week’s episode, Jeremy talks with Brett Swensen, marketing director at Kizik shoes about last-minute content strategy to get you through the holiday season and into the next year. 2021 has seen Kizik grow their marketing strategy outside of its original niche demographic, and with new audiences on new platforms. Whether we are talking about connected TV or how to market a boomer product to Gen Z on TikTok, Brett believes that content should be platform specific, and that being human and telling your story is always the best way to connect with your audience and to turn them into repeat customers.

This episode is presented in partnership with Postscript.

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In this episode Jeremy jumps right into a fast-paced interview with Nik Sharma the consultant behind successful DTC brands like Caraway, Cadence, and Haus, to talk about what he’s predicting for Holiday 2021 and January 2022. Listen for how to make the most of your channels now and through the end of the year, great tips for tying your first and zero party data back into your communications, and something we’ve been talking about a lot recently, how marketing starts with the customer, not the product. That’s not all! Nik dishes on his former job as a social media manager for Pitbull, and gives a quick lesson on old-school retail terms that will help you in your DTC business.

This episode is presented in partnership with Postscript.

To learn more about the team visit Messengermastermind.co

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In this week’s episode, Jeremy interviews Ben Acott, the founder of Magnetic Labs (the holding company for Ben’s successful investments like Drink Monday and Manscaped) about what it takes to make DTC brands with highly effective subscription program. Ben takes this knowledge and penchant for grouping things together far, detailing how product bundling and brand partnerships can reduce costs,boost sales and retention this holiday season. He also spreads the message of how gift culture, and really valuing and investing into each customer is the best way to ensure a good base - making a case for avoiding cheap acquisitions and instead focusing on “sticky subscribers” and repeat buyers.

This episode is presented in partnership with Postscript.

To learn more about the team visit Messengermastermind.co

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This week, Jeremy talks with Eli Weiss, head of CX (Customer Experience) at Olipop, perhaps today’s hottest CPG startup. The massive buzz and repeat sales setting Olipop apart is a lot about how Eli and his team have designed the customer journey at Olipop. Customer service can seem like a footnote in sales and marketing, but CX is about amplifying the voice of the customer to parts of your business who can make a difference and make sure to retain them. Listen ahead to hear where to look for valuable feedback from customers, innovative ways to drive your responses right back into your marketing plan, and the way that adding friction to your funnel can actually turn your customers into your biggest evangelists.

This episode is sponsored by Postscript.