Microsoft Teams Insider

Jason Moulden, Global Alliances Technical Lead at Crestron and Tom Arbuthnot explore the changing dynamics of the AV industry and the impact of UC and AV increasingly coming together.

• The continuous interplay between AV and UC/IT domains as they converge with modern workspace
• Adaptation of AV technology in office spaces
• The trend of Android-based solutions for simplicity in setup and integration
• How Crestron address diverse customer needs across room sizes
• Role of cloud computing and advancements in self-configuration

Thanks to Crestron, this episode's sponsor, for your continued support of the Empowering.Cloud community!

Freshly back from Enterprise Connect, Kevin Kieller, Co Founder of enableUC and Microsoft MVP Tom Arbuthnot dive into the current state of AI in the UC and discuss its future impact on UC and how Microsoft Teams might play a central role for many organisations.

• Thoughts on Enterprise Connect 2024
• Understanding AI terminology
• Importance of user adoption and training in driving the value of AI in UC
• Role of IT Pros in AI landscape
• Potential for AI to disrupt the Contact Center space

Thanks to Pure IP, this episode's sponsor, for your continued support of the Empowering.Cloud community.

The Microsoft Teams Monthly Update for April 2024 is here, covering the Microsoft Teams news from Enterprise Connect and all the usual updates.

• Microsoft unbundle Microsoft Teams globally
• Teams Phone service level agreement 99.999% uptime
• Survivable Branch Appliance enhancements
• Intelligent call recap (Premium)
• New operators for Teams Phone Mobile
• Operator Connect Updates
• Queues app
• Voice isolation
• Microsoft Device Ecosystem Platform (MDEP) RTM
• Microsoft Teams Rooms Updates

Note that this is an audio-only version of the update, so if you would like to see the accompanying slides then you can watch the video version on the Empowering.Cloud platform here.

In this podcast episode, Jason Waite, Digital Technology Specialist at Microsoft, discusses the features, benefits and use cases of Microsoft Teams Premium. 

• 3 main use cases for Teams Premium: intelligent meeting recap, governance, advanced webinar and advanced virtual appointments
• Value of intelligent recap in Teams Premium for summarizing meetings using generative AI
• The benefits of applying sensitivity labels to meetings
• Importance of broad adoption and proper deployment to maximize the value of Teams Premium

Thanks to Pure IP, this episode's sponsor, for your continued support of the Empowering.Cloud community.

In this podcast, Tom Arbuthnot interviews Michael Levy, the CEO of Numonix, who offers a Microsoft-certified compliance recording solution but can do much more with the media collection bot.

• Numonix offers media acquisition solutions for AI platforms, allowing customers to record calls and meetings for analysis and insights using either third-party or in-house solutions.
• Numonix's bot-as-a-service solution offers simplified maintenance, certification with Microsoft
• Leverage AI capabilities with call and meeting data.
• Numonix's commitment to Azure ensures secure and compliant data storage while also allowing it to take advantage of Microsoft's diverse AI capabilities.

Special thanks to Numonix for being a supporter of Empowering.Cloud

MVP Kevin McDonnell, Copilot Strategy and Modern Workplace AI Lead, Avanade, and MVP Tom Arbuthnot dive deep into Copilot! They discuss its various applications, potential for transforming modern workplaces.

• Understanding Microsoft Copilot
• Data Protection and Privacy in Copilot
• Licensing of Copilot
• Copilot Real-world Use Cases and Applications
• Challenges and Opportunities

MVP Kevin McDonnell, Copilot Strategy and Modern Workplace AI Lead, Avanade, and MVP Tom Arbuthnot dive deep into Copilot! They discuss its various applications and potential for transforming modern workplaces.

• Understanding Microsoft Copilot
• Data Protection and Privacy in Copilot
• Licensing of Copilot
• Copilot Real-world Use Cases and Applications
• Challenges and Opportunities

Thanks to AudioCodes, this episode's sponsor, for your continued support of the Empowering.Cloud community!

Microsoft MVP Eric Marsi and Tom Arbuthnot discuss the intricacies of E911 regulations and requirements and strict compliance requirements with Microsoft Teams.

• Understanding E911
• E911 Laws and Regulations
• E911 in Microsoft Teams Phone
• Determining User Location for E911
• Dynamic Emergency Calling in Teams
• E911 Microsoft Teams compatible Service Providers

Thanks to AVI-SPL, this episode's sponsor, for your continued support of the Empowering.Cloud community.

Stephen McClellan, Associate Solutions Engineering Director, Conferencing at AstraZeneca, and Tom Arbuthnot discuss the technology journey at AstraZeneca, deploying over a thousand Microsoft Teams rooms. 

• The journey from full Cisco to Microsoft Teams
• Impact of COVID-19
• Evaluation and Deployment of Microsoft Teams Rooms
• Challenges and Successes in Implementing Microsoft Teams Rooms
• Exploring the Future: AR/VR Scenarios and Mesh

Thanks to Ribbon, this episode's sponsor, for your continued support of the Empowering.Cloud community.

Greg Jeffreys, co-owner at Visual Displays is back for a second podcast with Tom Arbuthnot, to discuss a holistic approach to room design. 

• The role of user experience in room design
• The importance of standards in designing meeting spaces to maintain the quality and repeatability of the design process
• Considering room attributes including lighting and acoustics
• Performance standards as a guideline to achieve quality and consistent results
• Current and future trends in room design including multi-camera setups and spatial audio

Thanks to Jabra, this episode's sponsor, for your continued support of the community.