Skift Daily Briefing

Middle East Tourism's Fading Momentum


Listen Later

Episode Notes

The Middle East was the fastest-growing tourism region this year until the Israel-Hamas war began in October. No other region in the world saw its tourism fully recover this year — let alone surpass their pre-pandemic level, reports Dawit Habtemariam, Skift's Global Tourism Reporter.

Through September, the Middle East saw its international tourist arrivals rise 20% above pre-pandemic levels, according to the UN World Tourism Organization.

Two factors boosting Middle Eastern tourism were expanded air connectivity by airlines like Emirates and investments by tour operators like Intrepid Travel. Those ongoing strengths may help the broader region rebound if a truce in Gaza is brokered.

Next, more travel companies are investing in the potential for artificial intelligence to help overhaul both customer sales and internal operations.

Amazon Web Services had a conference last week, sharing AI-based updates to services used by travel companies such as Accor, Cathay Pacific, and Booking.com, reports Justin Dawes, Skift's tech reporter.

Exhibit A was a new AI-based trip planning tool from Accor, the Paris-based hotel group.

The chatbot helps recommend rooms at a hotel as well as local tours and activities based on answers to questions it asks travelers and past customer reviews of activities.

Accor's new chatbot may help travelers find it easier to plan trips. It may also reduce call volumes at Accor's contact center.

Finally, travel startup Klook has raised $210 million in financing. Klook has now raised more than $900 million in financing since its founding in 2014, reports Sean O'Neill, Skift's Senior Hospitality Editor.

The Asia-based startup, with offices in Hong Kong and Singapore, competes with Berlin-based GetYourGuide as the most heavily funded startup in selling travel experiences, such as walking tours.

Bessemer Venture Partners and other notable investors took part in the funding round. Klook said it was profitable and was aiming to go public someday.

...more
View all episodesView all episodes
Download on the App Store

Skift Daily BriefingBy Skift

  • 3.9
  • 3.9
  • 3.9
  • 3.9
  • 3.9

3.9

35 ratings


More shows like Skift Daily Briefing

View all
TED Radio Hour by NPR

TED Radio Hour

21,954 Listeners

NPR News Now by NPR

NPR News Now

14,681 Listeners

WSJ Your Money Briefing by The Wall Street Journal

WSJ Your Money Briefing

1,713 Listeners

WSJ What’s News by The Wall Street Journal

WSJ What’s News

4,420 Listeners

Travel with Amateur Traveler Podcast by Chris Christensen

Travel with Amateur Traveler Podcast

43 Listeners

The Skift Travel Podcast by Skift

The Skift Travel Podcast

40 Listeners

WSJ Tech News Briefing by The Wall Street Journal

WSJ Tech News Briefing

1,649 Listeners

Airline Weekly Lounge by Skift

Airline Weekly Lounge

138 Listeners

Make Me Smart by Marketplace

Make Me Smart

5,480 Listeners

WSJ Minute Briefing by The Wall Street Journal

WSJ Minute Briefing

686 Listeners

Slick Talk: The Hospitality Podcast by Skift

Slick Talk: The Hospitality Podcast

71 Listeners

Life Kit: Parenting by NPR

Life Kit: Parenting

635 Listeners

Life Kit by NPR

Life Kit

4,807 Listeners

The Journal. by The Wall Street Journal & Spotify Studios

The Journal.

6,097 Listeners

Airlines Confidential Podcast by Scott McCartney

Airlines Confidential Podcast

140 Listeners

Good Morning Hospitality by Skift

Good Morning Hospitality

11 Listeners

The Air Show by Shayr Media

The Air Show

222 Listeners

Suite Success: Masters of Hospitality by Skift

Suite Success: Masters of Hospitality

77 Listeners

Daily Departure by Skift

Daily Departure

0 Listeners

GreenShift by Skift

GreenShift

0 Listeners