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Greg Marshall 0:03 All right. Well, Blake, I guess I got a lot of questions for you. Yeah, let's let's go deep into I think this this episode is gonna go heavy into E commerce. Yeah. And, you know, I'm just gonna open up to you to essentially start the questions.
Blake Beus 0:18 Yeah. So all right. So most people when they think about e commerce is like a business or whatever, almost everybody thinks, well, Amazon's out there. They're, they're doing this thing. And Amazon's his whole ecosystem and everything. But I mean, in my eyes, I feel like we're seeing a shift of companies moving over to their own platforms. Like it's like, it's like, what things were 1012 years ago, companies seem to be moving back towards that, because they're kind of getting sick of having things on Amazon and dealing with everything that's going on there. But I wanted on that, on that high level, what are like, are you seeing the same thing? Is that just me reading into things? Like, what are you thinking?
Greg Marshall 0:58 Yeah, so I am seeing the exact same thing. And to explain why I believe people are doing that is people that own these shops, are learning, you know, they don't want their payments frozen or controlled by another third party. But most importantly, I actually just had a conversation yesterday with one of my clients, saying, even with the Facebook, Instagram, check out they're being treated similar to Amazon, which is they're not able to get their name, email phone number, they just check out through Facebook, Instagram.
Blake Beus 1:31 Okay, so people are making sales, but they're not able to make repeat customers, because they can't continue to market to them correct. After the purchase? Correct.
Greg Marshall 1:39 And I was actually unaware of that part. She she brought this up to me. And I thought, okay, so it's similar to Amazon, what basically, the short answer is, people are kind of smartening up and realizing, well, yeah, it's great. If I can sell on these platforms, the problem is, I don't have any control, and I don't own my customer, therefore, I don't own anything, right. So I don't really have a business because the business is all about you owning your customers. And if the other platform, Amazon, Facebook, Instagram, makes you check out and doesn't give you that information, then they still own your customer, therefore, you don't have a real business.
Blake Beus 2:15 So they're basically just consolidating all the customers for themselves and giving you basically giving you some of that revenue for their customer. And essentially what it is that they're basically saying you have you have products and all these things that you're selling, but these are our customers correct. And so we'll we'll let you make purchases and things and we'll give you some money. So it feels like exactly, you have a business, but in all reality, you're just giving us customers, and we're using your products to gain more customers for us.
Greg Marshall 2:42 Exactly, exactly. So that's where I think there's there's a big shift, because people are realizing, you know, 3456 years down the road, especially if you're selling like on Amazon, all these other platforms, is when they sell on there, they really end up feeling stuck, like how do I grow my business? Because I don't have a customer list. Right? So I literally have to rely on these third party platforms, Facebook, Amazon, Instagram, to generate my sales,
Blake Beus 3:10 right? And if they change anything that could be have a huge impact on the business even just like Amazon changing the algorithm for their search. Correct, right? Like, or if some big player comes in and says, Oh, hey, I like that this company's this small company over here selling widgets, they're selling a bunch of them, so are going to bulk order from China