Few things strike at the heart of day-to-day agency operations like standards—the manner in which data is transferred from one place to another. Industry pundits declare that legacy standards are hurting the independent agency channel, even more than the direct, digital, and captive channels. 

Mica Cooper—Founder and CEO of InsureCrypt, former System Architect at Vertafore and former Senior Architect at Hotels.com—is one industry leader who takes this seriously. He wants agents to understand how deeply this affects profits, customer satisfaction, and innovation. 

In this episode, Mica shares:

• What every agent needs to know about the campaign to update industry standards

If staying current and preparing for the future is important to you, don’t miss this episode. 

Presented by Agency Revolution, the Connected Insurance Podcast provides weekly opportunities for listeners to dive deep into the trends affecting insurance agents and brokers today and to gain proven strategies and tactics for agency growth. Our hosts facilitate thoughtful panels and 1:1 conversations with a variety of prominent thought leaders, with a focus on how to streamline and drive operational efficiency for your independent agency through the intelligent use of technology.