Workplace Stories by RedThread Research

Moving HR from Support to Strategic Driver with Nadia Uberoi


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On the show this week, Nadia Uberoi, Head of People at Garner Health, joins us to explore how HR can move beyond compliance to become a solution-centric and outcome-driven function, aligning closely with the business’s mission and deliverables.

Nadia shares practical details on how Garner Health has developed agile people systems and cultivated a high-candor culture rooted in real-time feedback and organizational transparency. We discuss how conscious alignment between HR and business strategy depends on both robust systems and hiring people with the right agile mindset.

You’ll hear more about Nadia’s unique approach to performance management, Garner’s decision to publicly share 360 feedback, and how a culture of candor empowers everyone, not just HR, to take ownership of change. Nadia also offers an inside look at the mechanics of building and scaling an intentional organizational culture, and the lessons she’s learned from fast-growing companies.

You will want to hear this episode if you are interested in...

  • [05:16] Aligning HR with business strategy and high candor cultures.
  • [07:28] Seeking CEO buy-in for strategic alignment.
  • [10:37] Balance short-term solutions and long-term infrastructure planning.
  • [13:48] Focus on continuous improvement and clarity of responsibilities.
  • [21:23] Quarterly planning with smaller, manageable initiatives enables better adaptability and faster impact.
  • [29:04] Real-time feedback improved HR-business alignment by enabling quick adjustments.
  • [33:31] Real-time feedback and collaboration enable immediate improvements.
  • [48:22] Intentionally build and systematize culture for business impact.
Resources & People Mentioned

  • Principles by Ray Dalio
  • Lattice
  • Garner Health   

Connect with Nadia Uberoi 

  • Nadia Uberoi on LinkedIn 
Connect With Red Thread Research

  • Website: Red Thread Research
  • On LinkedIn
  • On Facebook
  • On Twitter

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Workplace Stories by RedThread ResearchBy Stacia Garr & Dani Johnson

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