Most MSP owners hate billing. Cash flow is a mess. Credit card fees eat profit. In this episode I sit down with Nicholas from Alternative Payments to break down how MSPs can automate accounts receivable, pass along fees the right way, plug into your PSA and QuickBooks, and cut days sales outstanding so you can hire faster and sleep better.

This is the first interview in a new series. If you want more like this, tell me in the comments.

What we cover

Why cash flow is usually 30 plus days and how to drive it to about 16

ACH vs credit cards and how to present smart options to clients

Passing on fees without nickel and diming people

The gold standard MSP billing workflow from contract to cash

How better CX in onboarding and support wins deals

The real cost of checks and manual invoices

Why most owners overcomplicate finance and under invest in AR systems

How to buy back your time so you can sell more