Multiply You Podcast

Tommy Mello is the Owner of A1 Garage Door Service, the largest independently-owned garage door company in North America. Tommy is the Author of the Amazon best-seller Home Service Millionaire, which details his story of turning a local garage door service business from $50,000 in debt to a $30 million company in seven years. He also created The Home Service Expert, a leading resource for ambitious home service entrepreneurs. Through The Home Service Expert, Tommy provides services as a Keynote Speaker, Consultant, and Trainer, and he hosts The Home Service Expert Podcast.

What are the key ingredients to building a great business and a happy life?

After taking his service company from $50,000 in debt to a $30 million business in a few short years, Tommy Mello is here to share the steps to success. For Tommy, it’s all about seeking knowledge, dedicating time to feed your goals, surrounding yourself with people who will help you advance, and giving back. But how exactly can you do this in your business?

In this episode of the Multiply You Podcast, Austin Clark sits down with Tommy Mello, Owner of A1 Garage Door Service, to talk about transforming your business — and your life — for the better. Tommy shares tactics for reaching your target audience and recruiting A-players, tips for supporting your current employees, and his favorite resources for developing a business. Stay tuned! 

Dylan Clark is the Owner of Whiplash Queen, where she services clients and teaches others how to be lash artists. Ever since she was a little girl, Dylan loved all things beauty, but instead of pursuing this full-time, she decided to play it safe and work towards a degree. After getting lash extension training, Dylan dropped out of college and enrolled in aesthetics school.  

Dylan strongly believes in lifting other women up, and that’s why she began lashing clients full-time and teaching courses. Dylan has a strong support system through her husband, Hayden, and she wants nothing more than to be a cheerleader for other entrepreneurs and aspiring beauticians.

Dylan Clark always knew that she wanted to run her own business. However, her entrepreneurial journey had a rough start. While working in an unpleasant fast-food job in college, Dylan realized she needed to pivot and do what she loves — lashing. In order to create a name for herself, Dylan worked multiple jobs, practiced lashing on her college roommates, and saved up to invest in her business. How did she push through these challenges, and what’s her advice for other aspiring entrepreneurs?

Dylan was driven by her lifelong dreams of owning a salon, a passion for teaching, and her goal to help women feel empowered and confident. After going through multiple obstacles, Dylan persisted and shaped a successful business that now teaches other lash artists. Her biggest piece of advice? Just start! Often, taking the leap is the hardest part, but Dylan says you don’t need to have everything figured out — when you commit to your dream, it eventually pays off.

In this episode of the Multiply You Podcast, Austin Clark talks with Dylan Clark, Owner of Whiplash Queen, about her entrepreneurial journey. Dylan shares the horror stories of her business’ beginning, how she overcame societal pressures to pursue her dream, the opportunities within social media, and tips for others wanting to start their own business. Stay tuned!

Cameron Herold is the Founder of COO Alliance and the Second-in-Command Podcast. He is known around the world as “The CEO Whisperer” by coaching and guiding his clients to double their profit and revenue in three years — or less. Cameron has always had an entrepreneurial spirit, and by age 35, he helped build two $100 million companies. Within six years, Cameron engineered 1-800-GOT-JUNK’s growth from $2 million to $106 million in revenue and 3,100 employees. 

Cameron is the author of five business books, including the global best-seller Double Double: How to Double Your Revenue and Profit in 3 Years or Less. Cameron is a top-rated lecturer and has spoken in 26 countries, helping entrepreneurs and executive leaders find the systems they need to make their vision a reality.  

What’s the best way to launch your company and support the growth of its leaders and employees? As the mastermind behind hundreds of companies’ exponential development, Cameron Herold can tell you the strategies to build a growth-centered workplace.  

A great company begins with its leaders. According to Cameron, there are key leadership traits — including tenacity and independence — that every entrepreneur must possess. When hiring, you have to know what you want and invest in the right leaders to get it. However, it doesn’t end there; you have to respect your employees and obsess over their happiness so that they’ll care for the customer in turn. 

Austin Clark is joined by Cameron Herold, entrepreneur and Founder of COO Alliance, in this episode of the Multiply You Podcast. Together, they discuss Cameron’s experience growing a business, hiring over 8,000 people, and learning from past mistakes. Cameron also talks about the importance of radical self-reliance, morning rituals, and envisioning the future you want. Stay tuned!

Perry Marshall is a best-selling author, published scientist, and one of the most expensive strategists in the world. He is endorsed in Forbes and Inc. magazines and has written eight books, including the world’s best-selling book on internet advertising, the Ultimate Guide to Google Ads. 

At the Royal Society in London, Perry launched the $10 million Evolution 2.0 prize, the world’s largest science research award. Perry’s 80/20 Curve was used as a productivity tool in NASA’s Jet Propulsion Labs, and his reinvention of the Pareto Principle is published in Harvard Business Review. Perry has consulted in over 300 industries and worked with clients including FanDuel, InfusionSoft, and LoanBuilder.

Do you want to find out how to increase your revenue, create more time for yourself, and focus on what matters in your business the most? If so, Perry Marshall is here to share his strategies and advice for creating healthy work habits to become more efficient. 

According to Perry Marshall, different kinds of work can either improve or hinder your productivity. If you’re waking up, immediately checking your phone, and taking part in the “death scroll” of social media, Perry advises that you change up your morning routine. Instead of grabbing your phone first thing in the morning, try meditating, journaling, or any other introspective activity. This helps you focus on the essential tasks of your day and avoid a device-centric work routine.

In this episode of the Multiply You Podcast, Austin Clark is joined by best-selling author and top strategist, Perry Marshall, to talk about the most important business strategies. Perry discusses the success stories behind the 80/20 Curve, the main reason you might be losing money, and the steps you can take to increase revenue. Perry also talks about his morning routines and how you can build healthy habits of your own. Stay tuned!

Daniel Marcos is the Co-founder and CEO of Growth Institute, the leading online training company for C-level executives at fast-growing firms. Daniel is a CEO coach and a keynote speaker on a mission to help one million entrepreneurs scale their companies faster — and with less drama. With Growth Institute, he is making education available to all CEOs and their executive teams while reducing the gaps in professional development. 

Daniel is also the Founder and the primary contributor for capitalemprendedor.com, a website dedicated to helping entrepreneurs in Spanish-speaking markets scale their businesses. He is a member of the Young Presidents’ Organization and the Entrepreneurs’ Organization. Additionally, Daniel serves as the Ambassador of Singularity University in Austin, Texas and as the CEO of ExO Education.

Many entrepreneurs believe that they have to do everything themselves — including working through challenges. However, Daniel Marcos sheds light that numerous other entrepreneurs have faced the same obstacles and know what it takes to make it to the other side. So, how can you seek support and gain knowledge from others in your community? 

Daniel founded the Growth Institute to provide training and education for executives looking to scale their businesses. With over two decades as a CEO coach, Daniel has helped countless CEOs create a winning mindset, attract A-players, and build a solid strategy for their company. According to Daniel, you can’t find all the solutions in one methodology. Connecting with other entrepreneurs, leaders, and businesses helps you avoid common missteps and discover what works best for you.  

In this episode of the Multiply You Podcast, Austin Clark talks with Daniel Marcos, Co-founder and CEO of Growth Institute, about the best ways to build your systems and scale your business. Daniel discusses the value of morning rituals, the benefits of talking with other entrepreneurs, and the ways you can flourish within any cycle of life. Daniel also shares how his new book is helping CEOs thrive — and how you can get a copy! Stay tuned.

Chris Mursau is the President of Topgrading, an agency helping organizations and individual managers hire top talent since 2001. He has conducted over 2,500 in-depth assessments and helped many people achieve their highest potential. The Topgrading system improves an organization’s productivity, profitability, and progress by recruiting, hiring, and developing teams of top performers.

Chris has a diverse client list that includes Fortune 500 companies, small to medium-sized businesses, and nonprofit organizations. He has served clients, including Bank of America, Red Bull, and many others. Chris is also the host of the Talent Wins Podcast, where he features top CEOs and business leaders in their path to building great teams.

How can you hire a team of A-players without having to filter through so many B and C-players? What are the best practices to avoid the dreaded firing process? Chris Mursau is here to share his tried-and-true strategies.

According to Chris, your employees need to align with your organization’s core values. If toxic staff members are on your team, they are not A-players — no matter how well they do their jobs. Chris’ advice is to analyze your hiring and firing standards and maximize effort upfront to hire the right people. This saves time and energy and allows you to avoid the pain of the firing process. Want to learn more about the Topgrading system?

Tune in to this episode of the Multiply You Podcast, where Austin Clark sits down with Chris Mursau, the President of Topgrading, to talk about the best practices for attracting top talent. Chris discusses the elements of a true A-player, tips for connecting with promising candidates, and questions leaders ask themselves when it comes to hiring, firing, and moving positions. You don’t want to miss this insightful episode!

Gary Vanbutsele is the Co-founder and CEO of Whale, a knowledge centralization and training platform founded in 2018 that connects teams to the right processes, policies, and procedures. Gary and the team at Whale help companies worldwide organize and share knowledge and processes and create SOPs to organize, train, and support your team more effectively. Before Whale, Gary co-founded Direct, a company specializing in providing and managing IT services, and he continues to serve as the Managing Director and a Board Member there.

Are you a busy entrepreneur without enough time to implement and document processes and procedures? Do you already have process documentation — but no one is looking at it? Do you want a better way to onboard and train your team members?  Gary Vanbutsele is here to save you time and rescue your company from a graveyard of documents by centralizing your knowledge base and making your processes more efficient and effective.

Gary created Whale to improve employees’ work while saving the owner time and money. According to Gary, most people want to take the shortest route to get a job done — and if your knowledge base is buried in a pile of other documents, your staff is never going to sift through it to find what they need. In order for all team members to use the right SOPs, you have to leverage technology to make your documents accessible, engaging, and up-to-date. Want to learn how to do it?

In this episode of the Multiply You Podcast, Austin Clark talks with Gary Vanbutsele, Co-founder and CEO of Whale, about documenting policies and procedures. Gary discusses the inspiration and success stories of businesses who use the Whale platform, the big mistakes companies make when it comes to documentation, and how to build a culture where documentation works the way it should. Stay tuned to find out how to empower your employees to be more productive and successful!

Scarlett Nolen is the President at Truly Nolen of America. This family-owned pest control business was started in 1938 and has expanded to offer pest, termite, rodent, lawn, insulation, and commercial services. In her role, Scarlett launched the Truly Development Program (TDP), allowing her to focus on the systematic and engaging development of employees across the company. 

Previously, Scarlett succeeded in leadership roles as a Branch Manager in Florida and as a District Manager for the nationwide growth district. As a DM, she led the company in net gains for three consecutive years. She received her bachelor’s degree from the University of South Carolina and her master’s degree from the University of Central Florida.

As someone who began her role as President of a pest control company not long before the pandemic, Scarlett Nolen knows how to lead a team through change. Now, she’s here to share all of her strategies to succeed as a leader — even in difficult times. 

No matter what industry you’re in, people are experiencing “change fatigue” and burnout from the pandemic. Scarlett’s advice is to have patience, give everyone grace, and remember that we’re all going through these challenges. Instead of making your obstacles an ordeal, make them an adventure. According to Scarlett, when you change your perspective, you can find happiness in everything that you do.

In this episode of the Multiply You Podcast, Austin Clark is joined by Scarlett Nolen, President at Truly Nolen of America, to talk about leadership in the pest control space. Scarlett shares her tips for adjusting to the pandemic’s challenges, how she supports diversity and various perspectives within her company, and how she finds joy in the journey of leadership. Stay tuned!

Ken Goodrich is the CEO of Goettl Air Conditioning & Plumbing. Since 1939, Goettl has innovated severe weather heating, ventilation, and air conditioning systems throughout the Southwest US. They serve customers in Arizona, Nevada, Texas, and California. Ken has over 30 years of experience acquiring, integrating, and developing HVAC, plumbing, and contracting businesses. He focuses on developing high-performance leadership teams and has a track record of helping companies generate rapid growth and value creation.

Ken has also served on several local and national trade organizations. He has served as President of the Southern Nevada Air Conditioning Refrigeration Service Contractors Association (SNARSCA) and as a Board Member for the Air Conditioning Contractors of America (ACCA). Currently, he serves as a CSN Foundation Trustee and a Trustee for the J. Duncan Goodrich Air Conditioning Technology Laboratory at the College of Southern Nevada.

What’s the best way to grow your business? According to Ken Goodrich, acquisitions are the least expensive — and most effective — way to expand your company. As someone with plenty of acquisition experience under his belt, Ken is here to tell you everything you need to know about the process. 

At the age of 10, Ken got his start in the heating and air conditioning business by holding the flashlight for his father during late-night calls. After his father passed, Ken worked hard to buy the business, quickly growing the company from a single employee in a van to 30 employees. Now, his company employs over 850 team members throughout the Southwest. His motto is “we do things the right way, not the easy way.” With an open mindset and vast experience, Ken has learned the right way to grow, sell, and acquire businesses.

In this episode of the Multiply You Podcast, Austin Clark sits down with Ken Goodrich, CEO of Goettl Air Conditioning & Plumbing, to talk about buying and selling businesses. Ken discusses the ups and downs within his 30 years of acquisition, the value of networking and lead generation, and the best practices for acquiring and rebranding a business. Stay tuned!

Austin Clark is the Owner of Moxie Pest Control of Arizona and the host of the Multiply You Podcast. Moxie offers customizable, premium service subscriptions for any of your pest needs. Moxie’s mission is to improve the quality of life for its customers, team, and community.

No matter what industry you’re in, key relationships with subcontractors, vendors, and referral partners are gold. But why are these relationships so important? And what can you do to ensure a long-lasting, growth-centered relationship between you and your industry partners?

For Austin Clark and his company, Moxie Pest Control, strong relationships helped get business off the ground. In addition to this, Austin can count on these people to negotiate on his behalf and make decisions with Moxie’s best interest in mind — and he does the same for them. Want to hear how he nurtures these relationships to help grow his business?

Tune in to this episode of the Multiply You Podcast, where Rise25 Co-founder Dr. Jeremy Weisz interviews host Austin Clark about key relationships every business owner needs to uphold. Austin shares stories from his own experience, he talks about strategies for improving business relationships, and he breaks down the reasons you should always look to strengthen key relationships. You don’t want to miss it!