Susan MacKenty Brady is a leadership educator, executive coach, bestselling author, and the founding CEO of the Simmons University Institute for Inclusive Leadership. At Simmons she holds the Deloitte Elen Garbriel Chair for Women and Leadership and has advised executives at over 500 organizations worldwide. She is co-author of All the Difference: Six Leadership Actions to Bridge Perspectives, Strengthen Teams, and Create Value with Stuart D. Kilman and Lt. Gen (Ret) Leslie C. Smith.

Uncomfortable stuff, organizational issues that have been “on my heart.” That is how Susan opens this interview, mentioning how everything from the evolving role of women on the job to five generations of employees to the advent of AI is roiling the business world as much as it’s ever been turbulent and, frankly, agitated and anxious. From the call to Know Yourself to Ignite Togetherness and Commit to Action, this episode explores target actions where the biggest interpersonal sin is to dismiss the dignity of the world you’re talking to just because they can pull rank or fail to apply empathy. Emotions “bring the weather,” Susan says, in a discussion that highlights her suggestion that certainty, inconsistency, reactivity, and (self) justification are the landmines that will get you –and others – blown up because curiosity as to what is happening to others and how they can be their best self has got lost in the mix.
Real Transformations: Business Change That Works from the Inside Out is co-hosted by Julie Anixter and Dan Hill, PhD, entrepreneurs with deep experience as corporate change agents, devoted to helping companies make continuous change work for everyone through clarity and connection. To learn about their keynote talks, workshops and labs, check out Real-Transformation.com.

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