As the President of Luxury Estate Managers of Aspen, Sarah Korpela has had countless difficult conversations with her high net worth clients. In 15 years managing high end properties in Aspen, Colorado, and now in Scottsdale, Arizona, she's learned how to manage everyone's expectations, what to do when something goes wrong, and why brutal honesty is key.
In this episode of the Easemakers Podcast, Sarah shares what she's learned about navigating uncomfortable conversations with high net worth clients and building strong relationships from the beginning.
Tune in to hear the questions she asks when she starts working with a new family, the most common frustrations that principals have, and her tips for setting up strong systems of communication between private service professionals and the families they support.
Subscribe to the Easemakers Podcast to hear from more experts in the private service industry, and join the Easemakers community to talk to other estate managers and PSPs on a regular basis. Enjoying the Easemakers Podcast? Leave us a rating and a review telling us about your favorite episodes and what you want to learn next!
The Easemakers Podcast is presented by Nines, modern household management software and services built for private service professionals and the households the support.
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By Kristin Twiford & Mohamed Elzomor, Easemakers
5
2525 ratings
As the President of Luxury Estate Managers of Aspen, Sarah Korpela has had countless difficult conversations with her high net worth clients. In 15 years managing high end properties in Aspen, Colorado, and now in Scottsdale, Arizona, she's learned how to manage everyone's expectations, what to do when something goes wrong, and why brutal honesty is key.
In this episode of the Easemakers Podcast, Sarah shares what she's learned about navigating uncomfortable conversations with high net worth clients and building strong relationships from the beginning.
Tune in to hear the questions she asks when she starts working with a new family, the most common frustrations that principals have, and her tips for setting up strong systems of communication between private service professionals and the families they support.
Subscribe to the Easemakers Podcast to hear from more experts in the private service industry, and join the Easemakers community to talk to other estate managers and PSPs on a regular basis. Enjoying the Easemakers Podcast? Leave us a rating and a review telling us about your favorite episodes and what you want to learn next!
The Easemakers Podcast is presented by Nines, modern household management software and services built for private service professionals and the households the support.
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