Infrastructure supporting technology is often hidden from sight. Understanding fundamentals, such as where the datacenters are that house so much of what we work with every day can be a complex exercise. A source of clarity is the Datacenter Knowledgebase and analyst Stefanie Williams joins host Eric Hanselman to look at what it is and how it’s used. Capacity and resource consumption for ESG tracking are just a start. http://www.spglobal.com/marketintelligence/en/campaigns/2023-trends-in-tech

For our 100th episode, analysts Nick Patience and Dan Thompson rejoin host Eric Hanselman to look at practical things that we can do with AI tools today. Improving the quality of astrophotographic images is a complex task that AI approaches have radically simplified and enhanced. Coupling natural language processing, as ChatGPT has done at OpenAI, opens new uses. AI driven models have taken speech synthesis to levels where it might even be hard to tell which is the real podcast host...

The regular glitz and hype of Las Vegas was kicked up a notch with the Consumer Electronics Show, now just CES, debuting the latest in technology. Analyst Neil Barbour joins host Eric Hanselman to look at what was more of an incremental step up, as the event returned to its pre-pandemic size. The crowds were back, but there were fewer mind-bending innovations, as automotive and industrial collaborations took the spotlight and display technologies improved. And yes, there was a lot of metaverse…

New technologies cycle through visibility phases, surfacing when breakthroughs are made, and quantum computing has just had a number. Still, the buzziness of the previous year seems to have faded. Is quantum getting boring? Analyst Gabriella Brown joins host Eric Hanselman to discuss why it’s not. New records have been set in qubit counts, and practical applications are flowering. Growing numbers of tools make it easier to put quantum to work, and more businesses are harnessing its possibilities.

As the New Year dawns, there’s a lot to consider in tech. Simon Robinson kicks off the year with a look at the trends reports for the coming year with host Eric Hanselman. This year the coverage has expanded even further than the traditional 451 Research Previews with the larger TMT view, looking at cloud, multichannel and broadband, fintech, customer experience, security, IoT, data, AI and analytics, workforce productivity, media, DevOps, cloud-native and more. And yes, even the metaverse!

The holiday season has most of us thinking of customer experience. Still, businesses have to expand their thinking to fully engage not only consumers but also the employees who are interacting with them. Research director Sheryl Kingstone returns to discuss how this season has progressed and look at what’s needed to make service a path to a better brand reputation. “Emotion is the currency of experience,” and businesses must embrace all available channels, including the metaverse.

The pandemic has made us all supply chain specialists as we worked to find things in a time of constraint. Eric Johnson, a Senior technology editor at the Journal of Commerce, joins host Eric Hanselman to talk about technology in the logistics industry and what’s changing in this complex market. Much like the ecosystems around the cloud, there’s a Cambrian explosion of companies working to address logistics complexity. Check out the TMP Tech conference: https://events.joc.com/tpmtech/

Many discussions around modern infrastructure pit cloud and datacenter choices against each other. Research directors Melanie Posey and Dan Thompson return to the podcast to sort out best execution venue, workload repatriation and the realities of modern infrastructure. Spoiler alert – it’s all of the above and organizations have to build skills first to understand what’s working for them and what they’re capable of putting to work and then build teams to run it well.

Every four years, teams from around the globe compete together in the World Cup of soccer (football outside of the states), and beyond the hype and controversy of this year’s matches, there’s a lot of tech. Analyst Richard Berndes joins host Eric Hanselman to talk about the game, media markets, and the tech impacts on the game. There’s a new ball with IoT capabilities that further shift decisions from referees to technology and soccer pitches that can pull the turf underground for protection. 

Remote work and workplace upheaval have increased the focus and dependence on digital devices. Analyst Abby Balint joins host Eric Hanselman to dig into the data about those devices that the Digital Endpoint Tracker is made of. With a panel of over 10,000 respondents, it offers insights not only into device use, but also macroeconomic perspectives. Spending is riding through economic uncertainty and ESG concerns about device manufacturers are driving preferences. spglobal.com/451-research