Next in Tech

The curtain has come down on Mobile World Congress for 2024, but the repercussions are just beginning to settle out. Brian Patridge and Rich Karpinski join host Eric Hanselman to look at what happened at the Congress and how the implications are panning out. 5G advanced and 6G were being soft pedaled as operators look to monetize the investments they've already made in 5G. The promise of AI loomed large and the promise of API delivered network services offered a new service opportunity.

The world of gen AI is complex, but the web of investments in both cash and infrastructure that are supporting the many AI companies is wildly intertwined. Analyst Melissa Incera returns to look at what these interrelationships mean with host Eric Hanselman. Typical investment priorities have been contorted with strategic investors, in many cases competitors, are vying for stakes in what has become the must-have technology. Funds keep pouring in, but returns are far from assured.

Digital customer interactions are critical to business success. The effect on customer satisfaction can be dramatic, but the technology behind those interactions is often hidden. Raul Castañon Martinez joins host Eric Hanselman to look at Communications Platform and Contact Center as a Service (CPaaS and CCaaS) technologies and how they're evolving. Gen AI can improve interactions, but is also increasing fraud. Check out the research here.

What has been the premier telecom conference has expanded to be a technology showcase for everything from IoT to AR/VR. Lynnette Luna, Julber Osio and Mohammed Hamza, part of the analyst team braving the 100,000 or so attendees converging on Barcelona, join host Eric Hanselman to discuss what they'll be looking for. Will satellite have an impact on fixed wireless access? Could spectrum allocations shift focus to the Chinese consumer markets? There's a lot to digest ahead of this massive event.

Many thought that supply chain woes faded with pandemic concerns, but they're back and with new dimensions. Analyst Mark Fontecchio returns to explore its cyclic nature and the challenges technological approaches are facing with host Eric Hanselman. Shippers and logistics firms are refocusing on digitizing core processes and data handling. ROI justifications have become critical gates to projects. Recent research and our Digital Infrastructure webinar have more details.

While visions of smart cities might conjure up flying cars and robot delivery, the reality is that many are leveraging digitization today with significant impacts on a smaller scale. Analyst Zoë Roth looks at what's going on today and the potential for the future with host Eric Hanselman. Digital infrastructure is a key foundation, but effective data management is needed to develop the full potential of smart cities. Recent research and our Digital Infrastructure webinar have more details.

The intersection of technology and financial markets in security is creating interesting dynamics. Analysts Thomas Mason, Dan Kennedy and Scott Crawford join host Eric Hanselman to dig into the complexities of cyber insurance and the technologies surrounding it. Insurers have struggled in the rapidly evolving information security market. Insurance is a key part of managing risk in any business, but the existential risk presented by attacks, like ransomware, has shifted those calculations.

Security in cloud-based infrastructure has different possibilities, but enterprises don't always leverage cloud's potential to improve security footing, particularly in networking. Quint Van Deman, senior principal within the office of the CISO at Amazon Web Services joins host Eric Hanselman to look at what can be done better to improve cloud security posture. There's a lot more telemetry available and enterprises have to step beyond on-premises thinking to put it to work effectively.

Technology's impacts are felt in many areas, including podcasts! We pull back the curtain a little with producers Darren Rose and Kyle Cangialosi joining host Eric Hanselman to look at the transformations that are driving media production. Concerns about deep fakes are all the rage, but the realities of the technical capabilities are still progressing in their ability to deliver professional quality media. Our podcast is benefiting from AI-powered studio tools, too.

It might seem like generative AI has eclipsed the metaverse as a buzzy tech topic, but the two are intersecting in ways that are impacting autonomous vehicles and wealth of pursuits beyond gaming. Ian Hughes returns to the podcast to explore what this interaction is creating today and where it's headed. The complexities of the real world are difficult to recreate in training and simulation settings, but are critically needed, particularly those of unpredictable humans…