Recorded November 7

Presented by D. Lynn Kelley, Ph.D.

Co-Author of Change Questions: A Playbook for Effective and Lasting Organizational Change

The book "Change Questions" unlocks the secrets of sustainable organizational change by asking key questions that deliver a customized approach for change that is just right for your specific initiative and organization. You will be given access to the free digital workbook, which is a fillable PDF that you can save, use, and reuse in your future change activities.

After this webinar, you will be able to develop a customized implementation plan for a change initiative that integrates the topics listed below:

a. Purpose

b. Design, Do, and Improve the Work of the Change

c. Capability Building and Employee Engagement

d. Management System and Leadership

e. Culture

Following a career highlighted by leadership roles in engineering, supply chain, and continuous improvement in various industries, Kelley retired from Union Pacific Railroad in 2018. Now serving as a senior advisor to BBH Capital Partners, she assists in sourcing, investment evaluation, transaction execution, and providing post-investment oversight to the firm’s portfolio companies.

At Union Pacific, she was senior vice president of supply chain and continuous improvement. She was also the executive co-owner of the company’s innovation program. Before joining Union Pacific, Kelley was vice president of operational excellence, an officer and a member of the executive leadership team at Textron.

Kelley holds a PhD in evaluation and research and taught undergraduate and graduate statistics courses. Before becoming a professor, she held the positions of executive vice president and chief operating officer of Doctors Hospital in Detroit.