Getting great at being a great human being involves being fully present.

Presence is rare these days - and a phenomenal gift to give those who intersect your days.

Being fully present and genuinely engaged (versus checking messages or rehearsing your answer) as you hear the speaker makes the other person feel important, understood and safe with you. This accelerates trust massively. And trust is the bedrock of a great relationship, whether at the workplace or within your home life.