In this episode Joey and Kevin discuss the power of buying back your time, and getting out of the day-to-day operations through creating and utilizing standard operating procedures(SOPs).

Kevin Salters is a former GM of multiple million dollar lawn care companies. He has led lawn care teams of up to 300 people, and been a part of selling companies to TruGreen and Brightview. He is the owner of Root Development LLC in Connecticut.

00:00 Health and Recovery: A Personal Update

03:32 Economic Insights: Navigating Market Fears

06:33 Standard Operating Procedures: The Key to Efficiency

09:13 Video Documentation: Capturing Best Practices

12:12 Hiring for Success: Finding the Right Fit

15:24 Balancing Rigidity and Flexibility in Management

18:26 Continuous Improvement: Refining SOPs Over Time

23:17 Creating a Supportive Work Environment

25:24 The Importance of SOPs in Employee Retention

27:06 Challenges of Creating Office SOPs

27:37 Finding the Right Office Personnel

31:05 The Role of Scheduled Meetings

32:51 Caution in Hiring Office Staff

34:33 Incorporating SOPs into Training Programs

36:57 The Value of Cross-Training Employees

40:46 Simplifying Training for Better Understanding

About the Host—

Joey and Megan Coberly are the founders and owners of The Landscaping Bookkeeper, a bookkeeping company for lawn care business owners. They specialize in teaching their clients how to understand their business numbers. When the lawn care business owner understands their numbers, they can make wise decisions that lead to profitability.

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