‘The person, who knows the customer best, truly has all the power in the organization’. Kaily Baskett, Director of Revenue Growth at SlapFive joins us to deep-dive into the growing space of customer-led marketing. SlapFive offers the first Customer-Generated Content Machine that makes it simple to engage and mobilize customers to drive growth. Kaily gives us an insight into how she drives growth with advocacy programs, community building, of course, customer-led marketing, and an overall customer-centric approach.