At the start of the pandemic many lenders were inundated with loan modification requests. I heard of some lenders receiving tens of thousands of phone calls a day and being completely overwhelmed by this volume. What was really needed back then was an automated loss mitigation system. Our next guest on the Fintech One•On•One podcast is Catherine York Powers, the CEO and founder of Constant AI. She saw how backward loan servicing was and the fact that most loan mitigation […]