Aon’s Brent Rieth discusses the ripple effects of the Cyber Information Security Act (CISA) not being renewed, warning that insurers now face a major data gap in assessing cyber threats and pricing risk. Without this vital information-sharing platform, both carriers and businesses must find new ways to access real-time insights into emerging attack trends. Rieth emphasizes collaboration, transparency, and diversified data strategies as key to sustaining a resilient cyber insurance market. Check it out!

This episode is brought to you by RPS. RPS helps brokers drive client success in the E&S space. See how RPS delivers tailored, data-driven insurance, benefits and underwriting solutions at RPSins.com.

The post EP. 109: The Future of Cyber Risk Without CISA: How Insurers and Businesses Can Adapt appeared first on Insurance Journal TV.

Yours truly has met many interesting people in my 43 years of hanging around the insurance business. Few are as fascinating, complex and rule-breaking as Peter Anderson. He leads a dominating musical instrument insurance program with 18,000 customers in the U.S. and around the world—90% of them arriving via the website. Listen to his origin story (starting at age 4) of falling in love with playing instruments, singing in church and eventually earning a spot with the Boston Symphony Orchestra Chorus (aka Boston Pops). And then how he got into retail insurance to protect his musician friends. “I was a music major who needed a day job,” he says. Like a lot of high-value and collectible things, musical instruments and related equipment aren’t properly covered by standard policies. That’s where the Anderson program comes in. Some of the stated values of the instruments are astonishing. At age 73, Peter is going strong and offers listeners some interesting rants. As for instruments, the tuba is his favorite. “A ton of personality.”

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From ransomware to technical breakdowns, Allianz identifies supply chain disruptions as a major factor behind losses across manufacturing, retail, and professional services sectors. To watch the full interview with Caitlin Ewing, a complex claims analyst in cyber/financial lines with Allianz, visit https://www.insurancejournal.tv/videos/25973/

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Losses caused by a cyber event at a third-party location, somewhere along the supply chain or a key customer, have continued to big a bigger portion of cyber claims. According to Allianz, 6% of claim values were from contingent business interruption last year—this year that’s already up to 15%. “And I think it will continue to be a driver of claims and losses,” said Caitlin Ewing, a complex claims analyst in cyber/financial lines with Allianz. She appeared on the Claims Journal podcast to talk about these and other cyber data and what they mean for claims professionals.

The post EP. 04: Expert: Contingent Business Interruption Becoming A Bigger Player in Cyber Claims appeared first on Insurance Journal TV.

Instead of relying on one giant model to do it all, insurers are now building interconnected AI agents that tackle complex insurance tasks step by step, delivering more reliable and scalable automation. Watch this clip from the Insuring Cyber Podcast as host Elizabeth Blosfield talks with John Kain, director of financial services market development at AWS.

Watch the full episode here https://www.insurancejournal.tv/videos/25916/

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Bringing out the best in workplace teams is a passion for organizational consultant Emma Corcoran. On this episode she outlines her journey at Selective Insurance to provide a shared customer experience program for appointed agencies as well as policyholders. Emma discovered the joy of helping teams evaluate customer research and outline actionable steps to improve the experience. She helped producers and CSRs work more closely together. Today, Emma’s programs cover DiSC, a behavioral assessment on communication preferences and styles, which is useful for firms working through a merger; Kolbe, which measures how you accomplish things when you’re free to be yourself; and design thinking, a non-linear, iterative process for teams to solve difficult problems. Emma also has a passion for bringing other insurance women together. Overall, 60% of industry professionals are women, yet the ratio flips to 40/60 for women in leadership positions. Her first meeting in 2017 brought 20 agency women together. “The vulnerability was really, really cool in the room,” she says. “They felt they could all share. It was all about lifting one another up.” Emma expanded the reach as Covid required virtual programming. The group grew to 800 women.

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In this episode, John Kain, director of financial services market development at AWS, shares how insurers are moving beyond traditional generative AI toward intelligent, autonomous workflows that can make decisions, execute tasks, and work together like human employees. From customer service and claims processing to training and onboarding, he says agentic AI is accelerating transformation and making employees more effective, not obsolete. He explains why insurance is uniquely positioned for this shift. Check it out!

This episode is brought to you by RPS. RPS helps brokers drive client success in the E&S space. See how RPS delivers tailored, data-driven insurance, benefits and underwriting solutions at RPSins.com.

The post EP. 108: How Agentic AI is Supercharging the Insurance Workforce appeared first on Insurance Journal TV.

Lloyd Yavener, president and COO of Sutton National Group, believes in the future of delegated underwriting authority. It wasn’t always that way. “MGA was a four-letter word when I first got into the business,” he says on this recording. “It was a broker model, which was to write more insurance, while the underwriter’s goal was to write more business profitability.” Over time, program administrator and MGA models emerged with “highly sophisticated” underwriting and compliance talent that originated in the traditional insurance market. “It looks just like an insurance company without the balance sheet,” Lloyd says. Moreover, the MGA model has been able to adapt quicker to emerging risks. Sutton writes homeowners in cat-prone areas as well as trucking, contractors, ocean and inland marine, and some other specialty lines. Listen as Lloyd shares his thoughts on leadership and working with others, just like with a well-tuned band.

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In this lively Golfertainment episode, hosts George, Kevin, and Patrick welcome inclusive leadership expert and author Amy Waninger to explore her new book Moving from Panic to Purpose – a candid, emotional, and inspiring guide to leading with empathy through change. Between heartfelt conversations about resilience, thoughts on the Ryder Cup, laughter over mini golf hazards, and reflections on adapting in a fast-evolving insurance world, this episode reminds us that leadership, like golf, is all about how you handle the hazards. To watch more Golfertainment episodes, visit https://www.insurancejournal.tv/channels/golfertainment/

Grab Amy’s new book here: https://amzn.to/4npreyw

The post EP. 15: From Panic to Purpose: Finding Humanity in a Changing Industry (and on the Mini Golf Course!) appeared first on Insurance Journal TV.

AI is moving beyond pricing models to transform insurance operations—especially claims, where automation can cut costs, speed decisions, and boost customer satisfaction. Alena Kharkavets – North American head of claims for WTW’s insurance consulting and technology business – joined to discuss the shift from AI assistants that handle day-to-day, simple tasks, to fully fledged AI actuaries and agents that are planning, decision-making and executing higher level tasks. To view the full podcast interview with host Elizabeth Blosfield, visit https://www.insurancejournal.tv/videos/25781/

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