In this Insuring Cyber podcast excerpt, the discussion highlights one of the biggest hurdles facing insurance regulators: defining the type of risk AI presents. Regulators are taking a risk-based approach, recognizing that not all risks are the same, with special attention on areas such as life insurance, unfair practices, and algorithmic bias. A major concern is third-party risk—the reliance on external data, models, and vendor tools that insurers use to deploy AI. Since regulators have limited oversight over these third parties, the challenge becomes ensuring proper governance and accountability. To watch the entire episode with host Elizabeth Blosfield and Peter Dugas, executive director at Capco, visit https://www.insurancejournal.tv/videos/25643/

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In this Insuring Cyber podcast highlight, the discussion shows the key contrasts between the U.S. and EU strategies for artificial intelligence. The U.S. AI Action Plan is positioned as a forward-looking roadmap designed to establish America as a global leader in AI innovation, infrastructure, diplomacy, and security. In contrast, the EU’s AI Act takes a more regulatory approach, setting rules and compliance frameworks to govern AI use. Elizabeth Blosfield, host of the podcast and Deputy Editor at Carrier Management talks with Claire Davey, senior vice president and head of product innovation and emerging risk at Relm Insurance in this clip. To view the entire podcast interview visit https://www.insurancejournal.tv/videos/25643/

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Could insurance providers forge a new bond of trust with policyholders? Valkyrie Holmes, age 21, is working toward that better world. She founded an insuretech called Faura to help carriers collect more verifiable data on property risk in disaster-prone areas. The industry currently relies primarily on often-outdated data sources. Instead, Faura engages the homeowner to walk around the property, taking photos and video. That detail is coupled with sources such as satellite images and public databases. Homeowners receive a Faura “Survivability Score,” providing recommended action items to mitigate risks, retain coverage and qualify for discounts. “People are more satisfied when they play a role in the report,” says Valkyrie. “We are in the insurance industry to help people. Insurance is a very unique financial mechanism that gets people to change.” Valkyrie is an engaging, enthusiastic professional with a fresh view on insurance—and you’ll enjoy her take on life and business as well.

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In this Claims Journal Podcast excerpt with Paul Kottler, U.S. president — global technical service, with Crawford and Company, he discusses the mounting pressures on the insurance claims sector as global events ripple through supply chains. From tariffs and public unrest to ongoing wars and extreme weather, these factors are driving material cost inflation—particularly in building supplies sourced from overseas. With disruptions affecting both commercial and residential claims, staying agile and informed week-to-week has become essential for property claims professionals.

Watch the full interview from the new Claims Journal Podcast with Don Jergler here: https://www.insurancejournal.tv/videos/25582/

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On this episode of The Insuring Cyber Podcast, Claire Davey, senior vice president and head of product innovation and emerging risk at Relm Insurance, and Peter Dugas, executive director at Capco, spoke about the latest news regarding the AI Action Plan in the U.S., what insurers should know about AI regulation both at the state and federal level, and how the approach to regulating AI in the U.S. differs from the E.U. Watch this episode with host Elizabeth Blosfield, Deputy Editor at Carrier Management and more at insurancejournal.tv. Check it out!

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Anupam Gupta, chief product officer at Applied Systems, offers an update on how the tech provider continues to experiment and roll out AI-embedded tools for independent agents. Commercial lines workflows are a major pain point for agents and carriers and thus a focus of his team’s efforts, he says. Insurance professionals are wrestling with back-and-forth communications with carriers, repeatedly filling out forms and supplementals for new and renewal business. That needs to stop. “We are convinced that AI will add game-changing value,” Anupam says. “It’s not hype. We are all-in on AI, even though it’s early in the product game.” He advises us to “get curious and experiment” with insurance-specific AI tools. “See how it impacts your daily work. Give feedback. Building trust with AI is really important.” Anupam shares advice he’s learned from others: “Ideas are easy. Execution is everything.” And, “Don’t be a know-it-all. Be a learn-it-all.”

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What’s left of 2025 won’t likely make for uninteresting times for claims professionals: steadily increasing claims frequency across several categories, nuclear verdicts, larger loss events that can include entire communities being hit by natural disasters like wildfires in California and other western states, not to mention the uncertain potential of the hurricane season, as well as supply chain disruptions from tariffs and political unrest. We asked Paul Kottler, U.S. president — global technical service, with Crawford and Company to come on the latest episode of our podcast to talk a little about what he expects the claims universe to look like for the remainder of the year. Check out this episode and more hosted by Claims Journal’s Don Jergler here: https://www.insurancejournal.tv/channels/claims-journal-podcast/

The post EP. 03: The Rest of 2025 Won’t Be Boring for Claims Handlers, Says Crawford Exec  appeared first on Insurance Journal TV.

In this episode of Golfertainment with the Florida Insurance Men, George, Patrick, and Kevin, jump into a bizarre Florida case where a woman treated over 4,000 hospital patients using a stolen nursing license, sparking legal, ethical, and insurance implications. Plus, a lively review of Happy Gilmore 2, praising Adam Sandler’s updated yet nostalgic approach, celebrity cameos, and comedic golf world references, with the consensus that it’s a fun, worthy sequel!

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In this episode of The Insurance Wrap-Up, Allen Laman, Elizabeth Blosfield, and Ezra Amacher explore the rising wave of nuclear verdicts—jury awards exceeding $10 million—and the legal and legislative strategies emerging to counter them. From groundbreaking defense tactics and trucking fraud bills to AI-powered litigation tools and evolving risks like vehicle-based terrorism, this wrap-up explores how insurers and legal experts are grappling with mounting jury awards and shifting public sentiment.

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In our continuing attempt to unpack AI in insurance, we hear from Dale Steinke, a “company guy” who truly understands the daily challenges faced by independent agents. He’s director of Liberty Mutual’s Agent for the Future Advisors. Dale shares his own research on how AI prompts work on various platforms. And he outlines examples of how AI can save agents and brokers time with specific workflows, like policy checking, account rounding, call summaries, email support, content generation and video proposals. (Dale estimates AI saves him six hours a week in his own job.) In a cool twist, agencies also can use AI to draft an “AI Usage Policy,” which is important in the same way a policy for social media usage was necessary when that first emerged. Too, Dale warns agents to realize what you’re getting into with some tools. Entering information in a public AI platform like ChatGPT means the universe can access it as well. If you want useful and practical knowledge to gain workflow improvement—and flat-out fun—with artificial intelligence, Dale is your resource.

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