Preparing for the Unexpected

Building resilient small businesses is an often overlooked segment of the economy, especially considering small businesses make up to 97% of businesses around the globe.

I speak with the founder of Resilient Ready Renae Hanvin who talk about small businesses and resilience.

Renae talks about:

1. Defining small businesses,

2. Defining resiliency vs resilient,

3. Building business networks,

4. Communities and the impacts of small business,

5. Thinking difference vs doing differently,

6. Kangaroo Island and the response

7. Lessons Learned and being implemented by businesses in Lismore, Australia that suffered from another major flood in early 2022,

8. How businesses can work together (and with the community),

9. The telling signs of a good business eco-system...and so much more.

Renae offers some great insights on small business you don't want to miss. Enjoy!

There is allot of talk about defining personal resilience and what it is and what it's not, and it's not often someone shares their own story of resilience. I'm joined by David Gill who does just that.

Throughout his journey of resilience he has experienced rewarding moments and massive setbacks (some quite scary), but his enthusiasm and dedication to 'service above' self' will keep you listening to some incredible stories.

Don't miss what David has to shares about what he's learned over the years and why he's so upbeat about life - you'll be better for it. Enjoy!

Join me as I talk with noted resiliency, trauma informed professional and leadership expert, Treena Reilkoff. We discuss how to turn trauma into a resilient asset for to better yourself in you work life and home life...and potentially influence others. During our chat we touch on: 1. Defining Resilience (this is a bit different than what you might be used to), 2. Growth through risk taking, 3. Developing situational awareness, 4. Defining trauma / critical incidents, 5. Treena shares a personal story and how it changed her life, 6. Traits and self-reflections, 7. SOS to SRSR (you've got to listen to find out what this means...and it's good!), 8. Life skills and perceptiveness, 9. 'The Rocking Chair' test (something we'll all do at some point...), 10. Learning from trauma, 11. Barriers, obstacles, and challenges, 12. Timing, 13. Things we can do to change/improve ourselves, 14. Vulnerability (and another great personal story from Treena you have to hear), 15. Narrative therapy, 16. Getting started...and more! Treena really provides some new insights on resilience that will help all of us in our personal and professional lives. Don't miss what Treena has to say. Enjoy!

Join me as I talk with co-founder of Factal and co-host of 'Global Security Briefing', Cory Bergman. We take a look at the recently published Risk Intelligence Forecast 2024 report and talk about some of the key items the report identifies that all organizations needs to be aware of. During our chat we discuss: 1. How the report came about, 2. The biggest surprises and making sense of the 'noise', 3. Artificial Intelligence (AI), 4. Media manipulation (deep fakes), 5. Fracturing of social media (more tools - more problems), 6, Copyright laws and issues, 7. Geopolitics and the ever changing variables, 8. The election super cycle (and the potential impacts around the globe), 9. The burnout epidemic includes everyone, 10. Find the information you trust...and more! Cory share lots of insights from his vast experience in risk intelligence, and what he shares should be on the radars of all organizations. Don't this these great insights. Enjoy!

Handling communications during a crisis can be a challenge for most organizations. I'm joined by internationally recognized risk and crisis communications professional, Sheena Thomson.

During our talk we touch on:

1. Identifying and defining a stakeholder,

2. Stakeholder management,

3. Preparing communications,

4. Using legal in communication,

5. Winning (or loosing) the social media war,

6. The spokesperson,

7. Do's and don'ts of communications,

8. Messaging (and staying on that message), and

9. Crisis communication tips.

Sheena provides some great insights on how to develop, implement, and manage a successful crisis communications strategy - prior to a crisis and during a crisis. Don't miss what Sheena has to share. Enjoy!

Join me as I talk with the National Director of Business Continuity for Southern Glazer's Wine and Spirits, John Luizzi. We talk about crisis leadership during a ransomware event. During our chat John talks about: 1. Defining Ransomware, 2. How Ransomware is different from other cyber events, 3. Detecting and event, 4. Patch Management, 5. Manual processes 6. Employee education 7. How to escalating the ransomware issue when discovered, 8. The crisis management team and activating appropriate internal/external response teams, 9. Recreating data, 10. Who's in Charge? 11. Legal team involvement, 12. Bringing in the BCM and DR team (and others), 13. Communications, 14. The FBI and other law enforcement, 15. Don't underestimate the risk, impact, and threat...and more! A ransomware event provides organizations allot of challenges and John share some great insights on how to manage a ransomware event should your organization be unlucky enough to experience one. Enjoy!

Join me as I speak with internationally recognized operational security and technology executive, Steve Hindle, as we talk about data...lots and lots of data. We talk about how organizations need to protect their data because many aren't quite doing it correctly. During our chat Steve touches on: 1. Defining data, 2. Classifying data, 3. Confidentiality, Integrity, and Availability (CIA), 4. Where does your data really reside? 5. What type of data do you have and is it accurate? 6. The biggest threat to data? 7. Internal and external threats, 8. Espionage, 9. Cyber threats, 10. Who is more innovate - the attacker or the defender? 11. Security / cyber budgets, 12. Ransomware as a Service (RaaS), 13. Focus on fundamentals...and more! Steve shares some very insightful - if not downright scary - insights when it comes to our data and what organizations might be forgetting. Don't miss what Steve has to share. Enjoy!

Join me as I talk with recognized Business Continuity & Resilience industry thought leader, Shane Mathew. We talk about the nuances of decision-making during a crisis, but also how we prepare our Crisis Team members and decision-makers before a crisis occurs. 1. The importance of good decision-making, 2. How the Chernobyl disaster triggered the conversation of decision-making, 3. Fear and decisions, 4. The 'Netflix Dilemma' (you gotta hear this), 5. Phases of Decision Making, 6. Social Media impacts to decision-making, 7. Knowing stakeholders, 8. Know your values, 9. How stress impacts decisions, 10. How to make better decisions, 11. The 'Point Guard', 12. Frameworks, 13. Decision-making tools, 14. Practice!...and much more. Shane takes a step back from not just talking about decision-making during a crisis, but how we can prepare ourselves to make decisions before a crisis ever occurs. That's something that doesn't get talked about enough. Share shares some great insights you don't want to miss. Enjoy!

There is allot of talk about defining personal resilience and what it is and what it's not, and it's not often someone shares their own story of resilience. I'm joined by David Gill who does just that. Throughout his journey of resilience he has experienced rewarding moments and massive setbacks (some quite scary), but his enthusiasm and dedication to 'service above' self' will keep you listening to some incredible stories. Don't miss what David has to shares about what he's learned over the years and why he's so upbeat about life - you'll be better for it. Enjoy!

We live in uncertain times, and not matter what you might believe, at some point our businesses, communities, and our lives will be impacted by events around the world. I'm joined once again by crisis management and resilience industry leader Regina Phelps. We talk about: 1. Regional wars, 2. Autocratic Alliances, 3. Civil unrest, 4. Aging infrastructure, 5. The increase in cyber attacks (you don't have to be a large organization to experience one)...and more. Once again Regina shares some insightful ideas on how events around the globe can - and has - impacted our work and personal lives...and what we can do about it as business leaders and resilience professionals. Enjoy!