Preparing for the Unexpected

I'm joined by long-time leadership and business resilience specialist, Cary Jasgur. We talk about what key areas organizations should be focusing with regards to their resilience programs. During our chat we touch on: 1. The 'new normal' or the a 'different normal'? 2. Risk assessments...the right one, 3. Sharing with leadership, 4. The 'doom and gloom' guy (and changing that viewpoint), 5. BU engagement, 6. Understanding the business, 7, Supply chains, 8. Polycrisis & simultaneous disruptions, 9. Exercises & testing, 10. Training & awareness, 11. Balancing your program, 12. Relationship building, 13. Advice for those in resilience departments of 1 or 2 people, 14. Knowing when you're on the right track...and more. Cary shares some great first-hand experience and insights in how organizations can build stronger resilience programs. Don't miss what Cary has to share. Enjoy!

I'm joined by longtime experienced Business Continuity, Analyst, Emergency Management, and IT professional, Carol Paasch. We talk about some of the key components that help create a successful Resilience Program. During our chat we touch on: 1. Executive sponsorship, 2. Steering Committees, 3. Role & Responsibilities...that work!, 4. Stopping the 'scenario planning', 5. Business Impact Assessments (for BU and IT), 6. The Risk Assessment, 7. Getting to know the Risk team, 8, Understanding Vendor Management, 9. System of Truth, 10. Testing & Exercising, 11. The thud factor, 12. Understanding what's in it for them, 13. Software is a tool, not the answer...and much more. Carol's extensive hand's on experience is something you don't want to miss if you want to make you resilience program a success. It's logical and ground-roots common sense insight you don't want to miss. Enjoy!

Join me as I talk with longtime crisis management and resilience expert, Regina Phelps. We take a look at the 2024 World Economic Forum Risk Report and its findings - and what it means for crisis, risk, resilience, and continuity professionals (as well as our organizations). We talk about: 1. Polycrisis, 2. The Global Risk Network, 3. Pessimism (and its growth), 4. The current risk landscape, 5. Extreme Weather, 6. AI generated dis/misinformation, 7. Societal and political polarization, 8. Cost-of-living implications, 9. Cyber attacks, 10. The interconnectedness of risks, 11. The potential impacts of the large number of elections in 2024...and more. Don't miss this episode, as Regina really sheds light on topics we need to think of that could have impact on ourselves, our organizations, and our communities. Enjoy!

I'm joined by long-time Information Security professional, Justin Merhoff, who talks about the challenges of accessibility issues with our cyber response plans, continuity plans, and other resilience-related plans. As an advocate for accessibility, Justin touches on: 1. Defining 'accessibility' (physical vs digital), 2. Policies, 3. Surveys about accessibility and the fear of responding, 4. Awareness & education, 5. Biases & assumptions, 6. Risks to the organization, 7. Solutions for everyone, 8. User involvement, 9. Changing the culture, 10. Accessibility and the law, 11. Leadership, 12. Crucial conversations...and more. Justin brings to light the challenges many may not be aware of and provides some great insights on how to address them. Don't miss the important information Justin has to share. Enjoy!

I'm joined by Risk and security expert, Denny Wan, as we talk about a challenge so many organizations experience: Patch Management and how it actually helps corporations of all sizes in such areas as Business Continuity, Information Security, and Cyber. During our chat we talk about: 1. Defining patch management, 2. What is a 'patch' and why is it important? 3. Interdependencies and testing, 4. Challenges and thresholds, 5. IT centric vs organizational culture, 6. Automation to reduce the burden (but using it properly), 7. Fast cars and a slow moving trainwreck, 8. Security, 9. Artificial Intelligence (AI), 10. Tips to get started...and more. Denny gives some great insight on how to deal with the internal burned of Patch Management and how it actually benefits an organization. Enjoy!

I'm joined by Chief Risk Officer (CRO) for Resource One Credit Union, Daniela Parker, as we talk about two key topics: 1) Managing Resilience Programs with Limited Resources, and 2) Dealing with a We've always done it that way Culture. During our discussion, we touch on: 1. Leveraging existing tools and resources, 2. Being creative in approach, 3. Engagement, 4. Executives vs employees, 5. Resilience program tips, 6. Learn the organizational culture, 7. Find that sponsor (!), 8. Integration with org strategy, 9. Be proactive, 10. Decision support (and the risk), 11. Terminology (speak their language), 12. Small successes...and more. Daniela brings allot of great perspectives and insights about resilience and our resilience programs from a user and an executive viewpoint. You don't want to miss this. Enjoy!

I'm joined by experienced Organizational Resilience, Business Continuity, and Disaster Recovery specialist, Jason Hoss, as we talk about The Soft Skills for Resilience. Technical skills are great to have, but it's soft skills that will take you and your own resilience to the next level. During our discussion, we talk about: 1. Defining soft skills and resilience, 2. Active listening, 3. Radical candor, 4. Leadership, 5. Work ethics and discipline, 6. Interpersonal skills, 7. Cultural awareness, 8. Self awareness...and more. Jason sheds light on some topics that individuals really need to be aware of if they want to increase their personal resilience and their influence on others; either in their relationships, their organizations, or their communities. There are some great insights you don't want to miss, including some personal stories from Jason. Enjoy!

I'm joined once again by renown author and Emergency Management, Business Continuity, Resilience, and Crisis Management expert, Regina Phelps. We take a look back at 2023 and take some time reflect on what 2024 may hold. Looking Back at 2023: 1. Climate Change, 2. Global Uncertainty (China, Taiwan, Ukraine, Russia...), 3. Coups in Africa, 4. Food insecurity, 5. Growing divisions, 6. Challenges to democracy (and the rise of autocracy), 7. The resurfacing of respiratory illnesses...and more. Looking Forward to 2024: 1. Reflect on 2023, 2. Many things are unknown (up in the air), 3. Determine your goals, 4. Know your 'drivers' and know thyself, 5. The word for the year (What's yours?), 6. Attention to intention, 7. Affirmations...and more. Another insightful episode with Regina you don't want to miss. Enjoy!

Something a little different today. Here are a few random 15min segments taken from our live broadcast at the 2023 Fall DRJ Conference in Phoenix in September. Segment 1 - Alex Fullick and James Green Segment 2 - Heidi Hanna Segment 3 - Shane Mathew We had a great time and hope you enjoy these conversations.

I'm joined by award-winning and longtime Resilience and Business Continuity specialist, Margaret Millett, Head of Resilience at Uber Technologies, as we talk about two important topics today that have impact on organizations, leadership, and industry practitioners: DEI and How to Address Executive Expectations. During our DEI discussion we touch on: 1. Defining DEI, 2. Benefits of DEI, 3. Pushing back against DEI, 4. Biases getting in the way, 5. AI and Human Resources, 6. Check-box mentality, 7. Pause - and defining what DEI means at your own organization...and more. In our second segment, we talk about How to Address Executive Expectations, and touch on: 1. Metrics, 2. Aligning with expectations and KPIs, 3. Link to Enterprise Risk Management, 4. Involving executives in exercises, 5. Showing value and progress year-over-year, 6. Dashboards, 7. Balance reporting, 8. Turning negatives into positives...and more. Margaret provides some great personal insights on DEI and addressing executive expectations, from her extensive hand-on experiences. You don't want to miss these points, as they will help your organization and make you a star in the eyes of your leadership team.