Preparing for the Unexpected

Join me Thursday, November 30/23 at 1pm EST, as I talk with author and globally recognized resilience and crisis management expert, Regina Phelps. We talk about the current global situation from a crisis management perspective and how it impacts our organizations, leadership, and our own well-being. During our chat we touch on: 1. Vocabulary of the moment, 2. Polycrisis, 3. Recurring historical themes (distrust, blame, fraying of society, conspiracy theories, rise of workers), 4. Executives and resilience, 5. Asking questions of leaders, 6. Leadership concerns and expectations, 7. Seizing opportunities, 8. Executive training, 9. build the bench, 10. The impact of chronic persistent crises...and more. It's another insightful discussion with Regina Phelps you don't want to miss. Enjoy!

Risk Management - it's a really hot topic right now. I'm joined by long-time management consultant, the inventor of Applied Information Economics (AIE), and author of 'The Failure of Risk Management: Why It's Broken and How to Fix it', Douglas W Hubbard.

During our chat, Douglas talks about:

1. The challenge with Risk Assessments,

2. Probability defined (not as easily defined as you think),

3. Problems with the traditional risk matrix and matrices (sure to surprise you!),

4. Analysis placebo,

5. Using information incorrectly,

6. The long definition and short definition of risk management,

7. The 4 responses to risk action...can be ...a little murky,

8. Risk neutrality,

9. Changes in risk tolerance,

10. Risk and impact,

11. Value Statistical Life (VSL),

12. Tips to chat current risk practices.

Effective risk management plays an essential role in effective decision-making. By applying the insights Douglas provides, you'll find yourself (and your organization) making smarter decisions based on techniques that have shown measurable benefit. (Adapted from the back cover sleeve). Enjoy!

Operational Resilience is a key area of focus of many organizations. I'm joined my seasoned security strategist and specialist Steve 'Stitch' Hindle, as we talk about Security & Operational Resilience in terms and perspectives different from the usual run-of-the-mill chatter. During our chat we touch on: 1. Disruptive events, 2. It's OK to fail, 3. People empowerment, 4. Driven by the top, 5. Operational Resilience (Defined), 6. Bringing people together, 7. Experiencing resistance, 8. Feedback (it flows in both directions), 9. 3 Pillars of Cyber Security (People, Technology, Process), 10. Testing it all, 11. Embedded assumptions, 12. Using technology the right way, 13. Making lives better...and more. Don't miss Steve's take on these topics, as they will provide you and your organization some amazing insights into Security & Operational Resilience. Enjoy!

Understanding our environments, either in the workplace or out in public, can help us mitigate risks and increase safety, and to help achieve that we must understand situational awareness. I'm joined by longtime security & risk management expert, Michael White. During our chat we talk about: 1. Defining situational awareness, 2. Self-awareness, 3. Decision-making, 4. Communication skills, 5. Understanding your environment, 6. Practice-practice-practice (!), 7. Changing perceptions and biases, 8. Awareness in the workplace, 9. Overthinking and over-analyzing, 10. Starting situational awareness early...and more. Michael provides some wonderful insights on how we can become better at understanding our environments, our workplaces, our colleagues, and ourselves, by understanding and practicing situational awareness. You don't want to miss this. Enjoy!

Obtaining and maintaining executive support for you Resilience or Business Continuity Management (BCM)program can be tricky; something many people struggle with. In fact, it's one of the key challenges faced in the industry. I'm joined by John Luizzi, a long time BCM and resilience, Crisis Mgmt., Emergency Mgmt., and industry leader, to talk about what we can do to obtain executive support, especially if that support seems to be a challenge. During our chat we touch on: 1. Why executive support is important, 2. The problem of antiquated program delivery, 3. Measurement and metrics, 4. Situational awareness, 5. 'Build the village, 6. Looking for opportunities, 7. Actually learning from lessons learned, 8. How COVID impacted BCM/Resilience (and the people in the roles), 9. Making executives a part of your program, 10. Dealing with assumptions, 11. Sitting on the other side of the table...and much more. John gives some great insights on how to deal with executives to obtain and maintain their support for your resilience, BCM, Crisis Mgmt., and Emergency Mgmt. programs. There's allot of great advice you don't want to miss. Enjoy!

Today I talk with globally recognized Crisis Management specialist, Regina Phelps. During a very enlightening discussion - intense and scary at times – We talk about:

1. A few comments about COVID being ‘over’

2. What is a polycrisis?

3. Did 2012 predict today’s troubles?

4. Economic Risks & Impacts

5. Societal Risks & Impacts

6. Geopolitical Risks & Impacts

7. Evacuating Employees from troubled areas

8. Potential global and economic impacts if China attacks Taiwan

9. Expanding the BCM professionals focus

As always, a very enlightening discussion with Regina. There are some insights here you do not want to miss. Enjoy!

I'm joined by recognized risk management, security, resilience expert, and author, Robert Hall, as we talk about his new book 'Building Resilient Futures'. It's a fascinating discussion where we touch on: 1. Resilience and technology, 2. People and resilience, 3. Facing adversity, 4. Societal engagement (This topic is well worth the listen), 5. Engaging communities, 6. Creating a 'spirit', 7. Focusing on consequences rather than causes, 8. Agility and adaptability, 9. Utilizing existing resources, 10. Fight, flight, or freeze...and much more. It's a very insightful discussion focusing on key concepts contained in Roberts' new book. It will give you a new way to think of resilience, and perhaps discover that the silver bullet we're all looking for with regards to resilience, is ourselves. Enjoy!

Ransomware! Not a day goes by we don't hear about the challenge this organization's face. I'm joined by Chief Information Security Officer (CISO) Advisor, Agnidipta (Agni) Sarkar who provides practical advise about Ransomware. During our chat we touch on: 1. Defining Ransomware and it's multiple phases, 2. The big issues in ransomware, 3. Investing in observability, 4. Recognizing when you have an issue, 5. Tools to help prevent issues in the first place, 6. What hackers do once they're in, 7. Roles & responsibilities, 8. Working with other teams (Crisis Mgmt., ITDR, BCM...), 9. Performing the analysis/assessment, 10. To pay or not to pay, 11. Testing. Agni does a great job of providing valuable practical insights into the ransomware topic, and yo don't want to miss some of his in-depth knowledge. You'll benefit from it! Enjoy!

Today's business world has allot of challenges and sometimes the answers to problems aren't as simply as one might want. I talk with employee & customer engagement, leadership, and mental resilience professional, Marc Rowley. During our chat we focus in on two key areas: The Importance of Engagement and Mental Resilience. 1. THE IMPORTANCE OF ENGAGEMENT a. Engagement defined, b. engaging employees and leadership, b. Active listening, c. Dealing with different personalities, d. Building trust and relationships, e. Using equity; 2. MENTAL RESILIENCE a. Understanding the journey, b. Addressing the inner chatter, c. What we can do for ourselves to get us started on the journey, d. Emotional intelligence, e. Influencing others (the team, the organization), f. Empathy and self-awareness. Marc does a great job of outlining how we can engage our peers, teams, and leaders to address some of the challenges organizations face. He provides some great advice on how we can get ourselves started on a journey of resilience by focusing on ourselves and our mental resilience. Enjoy!

Political Risk and Supply Chain Management are two important topics in today’s world. I talk with the founder of LeanPM LLC and author of “Political Risk Management and the Global Supply Chain”, Ralph Kliem. In our talk we touch on:

1. Defining Political Risk,

2. Political risk drivers,

3. Key components of managing political risk,

4. The risk register and what information it should contain,

5. The skills and knowledge required to manage political risk,

6. Risk reporting and audit,

7. The Political Risk Management Plan,

8. Political biases in political risks,

9. Monitoring the supply chain and maintaining the risk register,

10. Risk triggers,

11. Identify political risks that can impact you supply chain.

Ralph offers allot of great insights into political risk, and by understanding and monitoring political risk, you can help manage your supply chain. A great discussion you won’t want to miss. Enjoy!