Preparing for the Unexpected

Resilience is a journey, and I'm joined by longtime Resilience and Business Continuity expert, and author or 'The Continuity Moment Insight: The Catalyst in Your Resilience Journey', Harsha Sastry. During our talk we touch on: 1. The Continuity Moment Insight (Harsha's new book) 2. Resilience as a 'journey', 3. Episodes vs chapters or segments, 4. What Experiments means in resilience, 5. What Relevance means in resilience, 6. Innovation in resilience, 7. Changing perspectives, 8. Seeing the value in business continuity and resilience, 9. Collaboration, 10. The differences between business continuity and resilience, 11. BEIPGAS (you'll have to listen to know how this will help you), 12. What comes first, business continuity or resilience? (I love Harsha's response). Harsha share a wealth of knowledge from his new book, but also from his extensive work experiences. You don't want to miss Harsha's insights and what he has to share. Enjoy!

Risk Management - it's a really hot topic right now. I'm joined by long-time management consultant, the inventor of Applied Information Economics (AIE), and author of 'The Failure of Risk Management: Why It's Broken and How to Fix it', Douglas W Hubbard. During our chat, Douglas talks about: 1. The challenge with Risk Assessments, 2. Probability defined (not as easily defined as you think), 3. Problems with the traditional risk matrix and matrices (sure to surprise you!), 4. Analysis placebo, 5. Using information incorrectly, 6. The long definition and short definition of risk management, 7. The 4 responses to risk action...can be ...a little murky, 8. Risk neutrality, 9. Changes in risk tolerance, 10. Risk and impact, 11. Value Statistical Life (VSL), 12. Tips to chat current risk practices. Effective risk management plays an essential role in effective decision-making. By applying the insights Douglas provides, you'll find yourself (and your organization) making smarter decisions based on techniques that have shown measurable benefit. (Adapted from the back cover sleeve). Enjoy!

I'm joined by recovering lawyer, an SME on national security and disaster preparedness / response, and the author of "How to Not Kill Your Business", Erika Andresen, CBCP, JD, MPA. We talk about the relationship between Business Continuity and the Legal Team (it's not what you're thinking) and how Business Continuity contributes to Community Resilience. We touch on such subjects as: 1. Engaging the Legal Team 2. Regulatory & Compliance 3. The Board and Shareholders 4. Force Majeure issues 5. Building relationships with the legal team (and how they help BCM) 6. Linking BC principles to community resilience 7. Validating and testing plans 8. Community relationships and working together 9. How communities come together during disasters, and the small things that help Erika does a great job of placing new light on Business Continuity by discussing how it can work with the legal team, and how the principles of BC helps to increase community resilience. Some great insights you don't want to miss. Enjoy!

I talk with award-winning IT, Continuity, Resilience, Risk and Security professional and noted resilience expert, Modebola Olowu.

Modebola talks about personal resilience and how we can cultivate a practice the will work effectively at home and in the workplace.

We touch on subjects such as:

1. What is resilience and the difference between the workplace and home,

2. Characteristics of personal resilience?

3. The art of Kintsugi? (This is a great analogy for resilience and I urge everyone to go find your gold!!),

4. Cultivating Resilience,

5. The Me Strategy,

6. The Proactive Strategy,

7. The Community Strategy,

8. Crises and their Opportunities, and

9. Ways to identify opportunities in crisis (e.g., change your perspective, find the 'loophole' etc.).

It's clear that Modebola is quite passionate about personal resilience, and it comes across during our discussion.

With allot of resilience talk focusing on technology, processes, and systems, Modebola teaches us how to take a step back and look at ourselves...our gold. Enjoy!

Today I talk with creative learning and knowledge management specialist, Stephanie Barnes. We talk about a topic that can radically change your workplace for the better increasing employee (and management) creativity and innovation. You might call it radical knowledge management. We touch on: 1. Defining Radical Knowledge Management (RKM) 2. Brainstorming 3. Neuroscience and RKM 4. Creativity 5. Art-based Interventions (ABI) 6. Trust & Resilience 7. Artificial Intelligence 8. How we've had the 'creativity educated out of us' It's a very different way of thinking and a very inspiring way of building teams and lighting that spark of innovation and creativity that many organizational leaders are separately searching for. Don't miss what Stephanie has to say - you won't be disappointed. Enjoy!

I'm joined by award-winning Business Continuity and Crisis Management expert, Charlie Maclean-Bristol, as we talk about building a framework for writing Business Continuity Management (BCM) test objectives, and testing practices overall. Charlie touches on: 1. Testing vs exercising 2. How COVID has impacted testing 3. 4 key components to consider when writing test objectives 4, Testing purpose 5. Measuring success and SMART considerations 6. Pre-test planning 7. Building capabilities 8. Post-exercise assessments, observations, and recommendations What started as a rather short discussion turned into a long chat about testing, and he shares some great insights into how we can improve our own testing capabilities. You don't want to miss Charlie's insights. Enjoy!

This week I'm joined by internationally recognized security intelligence and crisis management professional, and author of 'Strategic Corporate Crisis Management: Buildings an Unconquerable Organization, Brendan Monahan. During our discussion, we touch on: 1. The Plan: expectations, decision-making, delivering value, establishing triggers, assumptions, dealing w/ difficult people, testing/exercising 2. The team: membership, roles/responsibilities, support, policy, characteristics of a well-functioning team, keeping the team going, the often forgotten procurement team, cross-training 3. Resilience: Addressing silos, finding common ground, resilience in crisis mgmt., making connections, and what resilience means to your own organization It's a great discussion with insights that all organization's and professionals will learn valuable insights they can take back to their own places of business and help build that strategic - and tactical - direction needed during crises. Enjoy!

Today I talk with respected Sr. Program Manager and Enterprise Disaster Recovery expert, Ray Holloman, as we talk about tow (2) important subjects in today's business world: 'Disaster Recovery Testing in the Cloud' and 'Translating the Words, Rules, and Regulations of Resilience'. In our first segment we talk about 'Disaster Recovery Testing in the Cloud' and touch on such things as: 1. Testing approaches, 2. Reviewing your contracts and SLAs, 3. How to utilize the Cloud Data Centre/site, 4. How to talk with partners about your Cloud Testing (including audit questions), 5. Validating your needs and expectations...and more. For our second segment we talk about 'Translating the Words, Rules, and Regulations of Resilience' and touch on: 1. The Glossary and Terminology, 2. Understanding the differences in terminology, 3. Understanding regulations, 4. Audit / Compliance partnerships, 5. Characteristics of Resilience...and more. It's a great chat you don't want to miss. Enjoy!

Many organizations face challenges when it comes to applying creating emotional resilience for crisis situations. I speak with a founding member of the UK Psychological Trauma Society, internationally published author, Dr. Liz Royle.

Dr. Royle talks to us about:

1. People before 'the plan',

2. People and trauma,

3. Fears,

4. The 3 R's (Resistance, Resilience, Recovery),

5. Crisis Team membership,

6. 'The Ripple Effect',

7. Areas of Risk...and lots more.

Dr Royle provides allot of insight into how we can create emotional resilience by creating and utilizing some innovative human recovery processes during crisis situations. Some may believe having a disaster response plan is enough, but there's a human aspect that doesn't seem to get enough attention. Dr. Royle sheds light on what's missing and how we can address it. Enjoy!

Success for individuals, corporations, and communities comes from the creation of great teams. Though teams build success, they can also be misunderstood and under utilized. I talk with ER physician at Mount Sinai Hospital (Toronto), award winning host of CBC Radio's White Coat, Black Art and The Dose, and bestselling author Dr. Brian Goldman about his latest book The Power of Teamwork. During our chat, Dr. Goldman talks about: 1. Defining a team vs a group, 2. Leadership, 3. How personalities can compliment a team, 4. The Dark Triad (Machiavellians, Sociopaths, Narcissists), 5. Introverts vs Extroverts, 6. Learning from mistakes (and why some refrain from pointing out mistakes), 7. Feeling unsafe in a team, 8. How to build teamwork (Visual Thanking Strategies, Improve?!?...), 9. The benefits of responding with Yes, and... vs Yes, but... 10. Tips to help kickstart your team building...and so much more. Dr. Goldman does an incredible job of discussing teamwork and how it's more than what many people perceive. He leverages his experience from his medical career to provide teamwork insights that apply to all organizations, industries, communities, and board rooms. You don't want to miss what he has to share. Enjoy!