Join host Kyle in a riveting discussion with Tim and Chris from ContentoCo on Remodelers On The Rise as they unpack their journey in launching a remodeling business and the key lessons learned. They delve into topics such as ensuring client satisfaction, managing business challenges, and optimizing processes. The duo also shares insights on pricing strategies, gross profit margins, and efficient cost management, emphasizing the pivotal role of job costing and project management in boosting profitability.

Looking ahead, they reveal plans to recruit a project manager to streamline operations and focus on sales and marketing. Their chat touches on financial aspects, partnership dynamics, the importance of team training for technical and leadership skills enhancement, and the significance of clear roles and effective communication in partnership settings.

Don't miss out on this episode jam-packed with actionable advice and firsthand experiences to inspire your remodeling ventures!

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Takeaways

• Customer satisfaction is a top priority for ContentoCo, and they have built a strong reputation through happy customers.
• They have learned the importance of pricing their services with the right markup and margin to ensure profitability.
• Implementing job costing and project management software has helped them track and improve their financial metrics.
• They are planning to hire a project manager to free up their time for marketing and sales, which they have not been able to focus on due to other responsibilities.
• Efficiency and streamlining processes are key to scaling their business and achieving their growth goals. Clear roles and responsibilities are crucial for a successful partnership.
• Regular partner meetings and open communication help address frustrations and improve collaboration.
• Training and development are essential for improving team members' technical and leadership skills.
• Setting aside time for strategic planning and goal-setting is important for long-term success.
• Tracking and measuring key financial metrics is necessary for business growth and profitability.

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Chapters

00:00 - Introduction and Behind the Scenes 07:01 - Building a Reputation for Customer Satisfaction 14:41 - Improving Financial Metrics with Job Costing and Project Management 30:09 - Investing in Training and Development