Elise Awwad, Vice President of Strategic Enrollment at DeVry University, joins Mike this week to explore how DeVry has been delivering proactive care as part of its educational philosophy for adult learners. We examine how they were able to respond to the twin challenges of the COVID-19 pandemic and the civil unrest in response to the death of George Floyd. DeVry's long history of online learning along with a holistic approach provided the tools to respond to a tumultuous 2020. Elise shares her passion for helping adult learners in need and, as a regular listener to Trending in Education, she reinforces the critical importance of digital inclusion in opening up access to higher education for adults who are ready to advance their careers.