Process Breakdown Podcast (audio)

Much like the Guardians of the Galaxy protect the galaxy, and the Avengers protect Earth, Amazzia protects your business, your brand, and takes the heavy load so you can focus on your business growth.

In this episode, Dr. Jeremy Weisz interviews Daniel LeBlanc, director of operations at Amazzia. They discuss ways they protect client brands on online platforms such as Amazon. They: 

* Promote the client’s online presence.* Keep counterfeit products and unauthorized sellers out of the way.* Improve work culture.* Find fun ways to appreciate and bond with work members.

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Key Resource List

* SweetProcess.com, 14-day free trial, no credit card required* Amazzia.com

Show Notes

0:06 – Introduction

0:26 – Dr. Jeremy Weisz introduces himself and shares the best solution that makes documenting standard operating procedures drop-dead easy, highlighting a 14-day free trial. No credit card required.

1:47 – Dr. Jeremy mentions today’s guest Daniel LeBlanc, talks about the company Amazzia and what they do.

2:04 – Daniel LeBlanc elaborates on what the company Amazzia does, which is helping companies by taking the heavy lifting off teams so they can focus on growth.

3:12 – Mr. LeBlanc talks about some issues his clients come to him with, and explains how the company protects their clients, and client’s brand.

4:12 – Mr. LeBlanc elaborates on what it’s like to work with his company and how he manages brands.

6:25 – The guest talks about Zanfel, one of his favorite brands to work with, and what it’s like to work with them.

8:22 – Mr. LeBlanc explains how rogue sellers are removed from Amazon to protect brands and trademarks he works with.

10:07 – Mr. LeBlanc talks about the main products the business is associated with, and how the business started from health and beauty and then started expanding.

12:26 – The guest speaker talks about the company’s work culture, and what it was like dealing with the staff during the COVID pandemic, highlighting the importance of staff engagement.

14:02 – Mr. LeBlanc talks about some ways to build culture in the company. Activities such as trivia nights, paint nights, monthly lunches, and playing the game Among Us online.

17:14 – Mr. LeBlanc talks about some other activities the company does internally.

20:47 – Mr. LeBlanc talks about ways he appreciates his staff.

23:39 – The guest speaker tells us about software the company uses to document their processes and KPIs, such as Asana.

25:44 – The guest also talks about other software he likes using,

Effective communication is important in everything we do.

On today’s episode of the Process Breakdown Podcast, guest Mitch Dodd explains how he, as the COO of Kintec, managed to maintain communication through their chain of clinics, how he incorporated processes, and how he unified the recently acquired chain of clinics, despite not being physically present.

He discusses ways to overcome communication challenges, keeping a close relationship with workers regardless of distance, and promoting teamwork ideology in companies.

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Key Resource List

* SweetProcess.com, 14-day free trial, no credit card required* Kintec.com

Show Notes

0:05 – Introduction

0:46 – John introduces today’s guest, Mitch Dodd, COO of Kintec.

1:09 – John shares the best solution that makes documenting standard operating procedures drop-dead easy, highlighting a 14-day free trial. No credit card required.

2:01 – The guest talks about his company, Kintec, what they do, what they are, and where they’re located.

3:11 – Mr. Dodd talks about the steps he took to unify the various clinic branches of the Kintec company.

4:01 – Mr. Dodd points out the difficulties he had in solving the bumps at other clinics, and how he conquered them.

5:29 – The guest explains how he went about convincing the new teams on how to use SLPs, and how he introduced new systems to them.

6:55 – The guest talks about some complications he encountered when bringing the new team onboard.

9:10 – Mr. Dodd recalls celebrations he had with the team when they accomplished goals.

10:24 – The guest speaker gives advice for anyone or any company that wishes to make a company acquisition, highlighting that communication is key.

11:24 – Mr. Dodd names places people can go to learn more about him or get in touch with him or the company.

11:43 – Outro.

Guest Profile

Mitch Dodd is the COO of Kintec. He manages their recently acquired chain of clinics spread across Canada.

He studied kinesiology and exercise science at Western University. He is noted as a hard worker who is always willing to share what he knows. 

His skills vary from customer service and marketing training to exercise physiology, sales management, and more.

The only constant thing is change, but for some reason, certain business owners fail to understand this, and that has them a bit behind in the income department.

On today’s episode, you’ll learn how to facilitate and implement change and, of course, how to change with change.

The host of the Process Breakdown Podcast Dr. Jeremy Weisz features Tabetha Sheaver, founder of Plus Delta 314, a program which aligns people and processes.

They talk about steps companies can take to properly implement change, understand why they want to implement it, and how to get workers to adapt to the ever-constant change in the world of business.

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Key Resource List

* SweetProcess.com* PlusDelta314.com

Show Notes

0:06 – Introduction

0:28 – Dr. Jeremy Weisz introduces himself and names some of the past guests.

0:50 – Dr. Weisz shares the best solution that makes documenting standard operating procedures drop-dead easy, highlighting a 14-day free trial—no credit card required

1:41 – Dr. Weisz talks a little about this guest’s line of work and achievements.

2:26 – Ms. Sheaver introduces herself.

2:50 – Ms. Sheaver talks about her book, Layers of Change, and steps involved in implementing change.

3:34 – The guest highlights five steps to implement change, starting with understanding what exactly you want to change, either personally or in your business.

5:59 – The guest gives examples of companies communicating well with their employees by using communication templates and building ways to communicate properly in different ways.

7:53 – The guest speaker continues to highlight steps to implement change.

8:44 – Ms. Sheaver tells some of the most common questions she’s asked when she’s training companies.

11:09 – Ms. Sheaver talks about the final step in her change process, operationalization.

12:46 – Ms. Sheaver points out some of the big mistakes companies make, especially companies that put key performance indicators they can’t really measure.

16:22 – The guest talks about a food manufacturer she worked with, and how she helped them scale their business with her processes.

19:55 – The guest speaker tells how she got into this line of work.

23:31 – Dr. Weisz names Tabetha’s website, and where she can be reached.

24:11 – Outro

Guest Profile

People encounter obstacles in their everyday life and so do businesses.

Funny as it seems, the same way a person could lose focus and vision, so can a business. 

On today’s episode of the Process Breakdown Podcast with John Corcoran, he features Jeff Heyer-Jones, owner of SparkEvolve, a consulting firm and business which has two arms: classic consulting and fractional COO (chief operating officer).

Mr. Heyer-Jones talks about realizing the vision you have for your business, and steps to get there. He and Mr. Corcoran discuss ways to effectively apply streamline tactics to one’s business so as to eliminate the noise and focus on what’s important.

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Key Resource List

* SweetProcess.com* Jeffrey Heyer-Jones’s LinkedIn* SparkEvolve.com

Show Notes

0:06 – Introduction

0:27 – Host John Corcoran introduces himself, and names some of his past guests on the show.

1:04 – John Corcoran shares the best solution for documenting standard operating procedures, SweetProcess, highlighting a 14-day free trial.

1:48 – John Corcoran introduces the guest for the day.

1:58 – The guest introduces himself and talks about his business, SparkEvolve, and what his company does.

2:50 – Mr. Heyer-Jones gives examples of the kinds of problems and challenges companies come to him with.

4:17 – Mr. Heyer-Jones explains how he gets his clients to stop the things in their business that aren’t benefiting it.

7:23 – The guest talks about how he does the cost-benefit analysis to help his clients’ companies.

12:32 – The guest speaker tells about some of the different pieces involved in preparing to scale a business.

16:13 – Mr. Heyer-Jones lets us know how he’s able to identify where a business owner has a liability and needs to improve.

18:32 – Mr. Heyer-Jones explains what it’s like to work with a fractional COO.

23:04 – The guest names places people can go to connect with him and know more about what he does.

23:31 – Outro

Guest Profile

Jeff Heyer-Jones is a strategic advisor and the owner of SparkEvolve, a consulting firm.

The plight of the business owner is to constantly improve business turn out, improve efficiency, and increase profit. Most business owners go about finding the solution to this the wrong way, though.

So, on this episode of the Process Breakdown Podcast with Dr. Jeremy Weisz, he features Dino Eliadis, a senior-level executive with over 25 years of experience with leadership. 

They discuss ways to improve business functionality and plan for the future. He also shares the right steps to build a self-sustaining, constantly efficient, income-bringing business model.

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Key Resource List

* SweetProcess.com* Dinoeliadis.com* Businessgrowthsimplified.com

Show Notes

0:06 – Introduction

0:29 – Dr. Jeremy Weisz introduces himself and names some of his past guests on the show.

0:49 – Dr. Weisz shares the best solution that makes documenting standard operating procedures drop-dead easy, highlighting a 14-day free trial—no credit card required.

1:39 – Dr. Weisz introduces this episode’s guest, Dino Eliadis, a fractional COO consultant and author.

2:14 – Mr. Eliadis introduces himself.

2:30 – Mr. Eliadis gives reasons why an operational approach is better than a financial approach when scaling a business.

6:25 – The guest explains how to increase profitability, using the metaphor “turning the crank faster.”

7:01 – The guest points out things he recommends that helped companies he worked with up their profits.

9:32 – Mr. Eliadis explains how his goal with his clients is to build a self-sustaining business.

10:44 – Mr. Eliadis gives his recommendations between the two choices of “shutting down” or “bringing someone on” by having a heart-to-heart conversation with all business owners about what they want in their lives.

14:50 – The guest speaker recalls his worst financial downfall between 2009 and 2012.

17:59 – The guest explains how most businesses are looking for ways to cut, and how it should be done properly.

18:51- Mr. Eliadis narrates the next step he takes when streamlining business processes after understanding the company’s/business’s/individuals aim.

22:25 – The guest explains how businesses should set realistic goals based on their capacities by understanding their net income on an annual basis.

23:48 – He explains how people understanding what they want for their business helps by asking questions like: What’s your tolerance,

As a business owner, you may feel that the best way to scale is to do more advertising, more marketing, or even try to increase the lifetime value of your customers. These are all important. But what if they’re not the actual snags of your business’s growth?

Well, on this episode of the Process Breakdown Podcast with Dr. Jeremy Weisz, he features Kamyar Shah, a strategic leader and consultant who works as a remote fractional CEO and CMO where he helps rapid growth industries and provides turnaround strategies for distressed organizations.

He shares the methods and strategies he uses to help scale companies efficaciously and also says that often, the mishap with your business’s growth is not disabled marketing or dissatisfied customers but your SOPs.

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Key Resource List

* SweetProcess.com* Kamyar Shah’s LinkedIn

Show Notes

0:06 – Introduction

0:29 – Dr. Weisz shares the best solution for documenting standard operating procedures, SweetProcess, highlighting a 14-day free trial.

1:41 – The guest speaker, Kamyar Shah, is introduced.

2:47 – The guest speaker talks about what he does as the Fractional COO at Triad Drones, a technology problem-solving company that negates human risk factor and cost using modern technology.

4:33 – Mr. Shah shares an example of how he helped a company that had a shark problem using drones, the process, and how they solved the problem.

8:30 – Mr. Shah gives the different industries Triad Drones can be used in.

10:17 – The guest speaks on what he does to help companies like Triad Drones, and how he has helped them scale. He also shares the systems he uses that helps them perform better.

14:55 – Mr. Shah shares the problem and secret ingredient to proper growth and scaling besides marketing, advertising, and customer acquisition.

19:15 – The guest shares more on his process when helping companies with their growth, and he discusses the best way to approach scaling.

20:41 – The speaker gives a prime tip to follow when creating SOPs with an example of a company that was losing customers because of a lack of an SOP or a poorly functioning one.

23:39 – Mr. Shah shares the best thing to do if you want change management to happen.

29:45 – The guest says the one thing you must do with SOPs.

31:04 – Mr. Shah speaks on how to measure if your SOPs are working with an example of building a drone.

40:21 – Mr. Shah shares his best learning method and the best pathways to growth.

42:33 – Outro

Changes that come with the growth and development of small businesses are delicate and vital. You must navigate how to manage your processes, delegate tasks, and manage the rising work hours without combusting. Hiring a fractional COO could be the answer to your prayers.

Find out on this episode of the Process Breakdown Podcast with John Corcoran, in which he features Chad Glasscock, owner of Future State COO, a company that offers fractional COO services that helps small businesses, entrepreneurs, and CEOs attain their desired future state in an achievable and sustainable manner.

Mr. Glasscock shares the methods he uses to help small businesses grow, and the impact his services have had on the companies they work with. The guest also shares the mistakes companies are making in their processes, how to handle them, and how to deal with push backs from company leaders who are too stubborn to delegate.

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Key Resource List

* SweetProcess.com* FutureStateCOO

Show Notes

0:06 – Podcast introduction

0:49 – Mr. Corcoran shares the best solution for documenting standard operating procedures, SweetProcess, highlighting a 14-day free trial.

1:32 – The guest speaker, Chad Glasscock, is introduced.

1:38 – Glasscock speaks to what he does and how he helps entrepreneurs and small businesses.

2:20 – Glasscock shares if he uses the same methodology to get results for every client.

3:23 – Glasscock shares how his citadel training impacted the success of his business.

4:27 – The guest speaker talks about how he got into putting processes and systems in place for companies.

6:57 – The guest shares a real example of the impact of his company and how it has helped businesses.

10:32 – Glasscock speaks on the kind of clients he helps—such as pure startups and growth redundant clients—and the reasons clients come to him.

12:50 – The guest speaker shares common myths and restrictions you’re heeding to and are affecting your process, and how to solve them.

14:46 – Glasscock talks on how you can deal with push backs from leaders who have trouble delegating or reject input from others.

16:16 – Outro

Guest Profile

Chad Glasscock is a business management expert and a reliable fractional COO. He is the founder of Future State COO, a company that provides fractional COO services to small businesses,

There are many components in creating a company. They include finding a problem to solve, establishing the products/service(s), and then selling it for profit. But there’s one thing that can break all your efforts to the ground even if it’s porcelain: half-baked leadership.

On this episode of the Process Breakdown Podcast with Dr. Jeremy Weisz, he features Martin Hunter, Principal at Urgeo, Inc., a company that ensures businesses are being run ably while helping them change their strategies into frontline operations by offering fractional COO and CEO services.

Martin Hunter speaks on the leadership problems companies face and how it affects their sales, how he deals with leaders who refuse to delegate, and the ways in which companies can better their business strategies, operations, and avoid common costly mistakes.

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Key Resources List

* SweetProcess.com* AlphaFoods.com* URGEO.ca 

Show Notes

0:06 – Introduction

0:50 – Dr. Weisz shares the best solution for documenting standard operating procedures, SweetProcess, highlighting a 14-day free trial.

1:54 – The guest speaker, Martin Hunter, is introduced.

3:27 – The guest speaker shares why SaaS companies come to him; the challenges SaaS companies have with leadership, and how it affects their business.

8:25 – Mr. Hunter shares some effective changes he made in a SaaS company that helped with their growth. 

10:14 – Mr. Hunter speaks on the growth area SaaS companies are most grateful for when they work with him.

11:16 – The guest says how often leadership meetings should be held and their duration.

12:38 – The guest speaker talks about the biggest mistakes people make when they are running a leadership meeting.

14:14 – Mr. Hunter talks about a plant-based company he’s working with, Alpha Foods.

16:52 – Mr. Hunter shares how his clients find him.

18:09 – The guest shares the breakthroughs and common mistakes companies make that affects their sales.

21:39 – Mr. Hunter speaks on the pushbacks he has encountered when trying to get leaders to delegate, and how he has faced them successfully.

24:44 – The guest shares how to create a singularity of purpose between behaviors and systems; what it means and how it helps facilitate your company’s systems/processes.

26:45 – Mr. Hunter shares a useful strategy all business owners should have in their palms to handle things efficiently.

29:01 – Mr. Hunter tells one of his favorite stories about his experience in t...

Goals are called goals because they’re aspirations one works toward. People have personal goals, and so should businesses. To effectively achieve a business goal, it’s best to have set paths that will lead you there.

That’s why on today’s episode of the Process Breakdown Podcast, host John Corcoran helps you go over some of those paths to achieve your business goals. He has on guest speaker Shane Pounder, vice president of operations marketing at Flipp.

They talk about how the Flipp app is run, how the team handles different circulars and supply chain realities, and how it’s building a culture of continuous improvement.

He tells stories of companies he’s worked with, and he also explains ways to train members of the company to work autonomously, make decisions on their own, help the business as a whole, and achieve its set goals.

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Key Resource List

* SweetProcess.com, 14-day free trial, no credit card required* AppFlipp.com

Show Notes

0:06 – Introduction

0:26 – Host John Corcoran introduces himself.

0:41 – Mr. Corcoran names some of the past guests that have been on the podcast, like David Allen and Michael Gerber.

0:45 – Mr. Corcoran introduces the guest on today’s show and their topic for the day.

1:01- Mr. Corcoran shares the best solution that makes documenting standard operating procedures drop-dead easy, highlighting a 14-day free trial. No credit card required.

2:00 – Mr. Pounder talks about what Flipp does, the company’s goals, and Shane Pounder’s background.

3:45 – Mr. Corcoran emphasizes how Flipp is not just a simple app, and the mode of operations at the company.

4:06 – Mr. Pounder gives an overview of how operations look in the company. He quickly explains the elements involved in making the app run the way it does.

5:34 – Mr. Corcoran asks the guest how he builds the culture of continuous improvement in his “relatively younger” team in his company.

5:56 – The guest explains the tools and opportunities he gives the team so they can have agency over the accounts they work on, and how they can engage to make processes better.

7:15 – The guest speaker talks about quality control checks he had to implement during the starting of his company, the steps they took to improve, and how they removed steps that no longer had value.

9:42 – Mr. Pounder explains how he gives his team the ability to understand risks and make decisions on their own.

11:17 – The guest talks about his previous roles in the company, and his role now.

12:57 – Mr. Pounder gives advice to companies that want to build ...

To understand something is to have an in-depth knowledge of its workings and mode of function.

So, it’s inherently a failure if business owners don’t understand their businesses: How to make it grow? How can they identify problems and inhibitors? 

That’s why on today’s episode of the Process Breakdown Podcast, host Dr. Jeremy Weisz visits with Theresa Baretta, CEO of Loop Link, an operations managing coach-sulting company, who specializes in improving clients’ experiences. 

They discuss effective ways to optimize business, fill in gaps that waste time and money, and essentially fine-condition companies’ modes of function. She tells stories of the companies she’s worked with and gives examples of how she has helped each one optimize and scale.

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Key Resource List

* SweetProcess.com* Looplinkinc.com 

Show Notes

0:06 – Introduction

0:40 – Dr. Weisz names some of the past guests that have been on the podcast, like David Allen and Michael Gerber.

0:48 – Dr. Weisz shares the best solution that makes documenting standard operating procedures drop-dead easy, highlighting a 14-day free trial. No credit card required.

1:39 – Dr. Weisz introduces today’s guest, Theresa Baretta, CEO of Loop Link, and names some of her achievements.

2:50 – Ms. Baretta describes what it was like working at her parent’s restaurant at an early age, and how she tried to fix some of the issues they were having.

5:00 – The guest talks about some of the problems they had at the restaurant that caused them to lose customers, from late service times to sending wrong orders, and so on.

6:07 – Ms. Baretta recalls looking back at restaurants she enjoyed, and how she took inspiration from them by going out for dinner to the same restaurant every night for seven days in a row and just observing to improve her family restaurant.

7:37 – The guest speaker talks about the processes and steps she put in place to turn things around in her family’s business, from sorting the attending system, to optimizing cooking and dishwashing processes in the kitchen.

10:03 – The guest gives fascinating insight into how she went from helping her family’s restaurant to helping other businesses.

12:31 – The guest speaker explains how she’s able to convince the CEO of companies to let her implement her ideas to help their businesses.

14:36 – Ms. Baretta explains the concept of risk management.

14:58 – Ms. Baretta explains how she gets companies to implement her processes and use them properly by telling jokes about the amount of money she could actually help them make, but at the same time,