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Property Management Masterclass is a six-part special brought to you by Holiday Cottage Handbook and Your AirHost.

Hosted by Holiday Cottage Handbook's James Varley and featuring Your AirHost Co-Founder, Stefan Hoffelner, the series contains a vast range of expert tips to help short-term rental hosts and property managers build successful and sustainable businesses.

Episode 1 focuses on the basics of hosting, including furnishing your rental, the guest journey, amenities, tech, and much more.

2:15 Furnish the property and define your audience
3:05 Good quality furniture is imperative
4:45 The property must photograph well
5:38 Think about the guest journey 
6:36 Use the property before it’s available to check everything
7:38 Video instructions can be very useful
8:20 Get as much exposure as possible across different platforms
8:53 Always install the best Wi-Fi 
10:35 The rental must be ready from day one
11:47 Bed, Wi-Fi, and sofa are so important 
12:50 Kitchen appliances are vital – make it a home from home
14:02 Health and safety, including fire safety, and carbon monoxide alarms
15:10 The best amenities will depend on your location and target audience
16:42 Essential tech to get started, starting with property management software
17:53 Digital guidebooks
18:10 Insurance and risk management 
20:13 Cleaning and maintenance: check, check, and check again
23:43 It is vital to set expectations for your cleaners (and have back up)
25:38 Insurance

Links:

Register for your free ticket to Your Air Success on Friday 8 November at Six Park Place in London (near Green Park tube station): https://www.holidaycottagehandbook.com/yourairhost

Holiday Cottage Handbook: https://www.holidaycottagehandbook.com/
Your AirHost: https://www.yourairhost.co.uk/
James Varley: https://www.linkedin.com/in/jdsvarley/
Stefan Hoffelner: https://www.linkedin.com/in/stefan-hoffelner-6b360955/
Email the show: [email protected]