June 01, 2026

Put AI to Work in Your Practice with Will Flanagan

44 minutes

In this episode, we sit down with Will Flanagan, Head of Programs and Partnerships at VSP's Global Innovation Center to discuss the role of AI in practice, how to get started, and the best applications to improve how you run your practice.

Key Takeaways:

If you're just getting started with AI, the best way to get started is to go to one leading platform and bring it one of your practice challenges. Give it context and background and ask it how you should go about solving the challenge.

A strong framework for prompting AI is RICTF

Role: Give the AI a role to play (e.g. practice consultant, marketing strategist, etc.)

Issue: What is the specific problem you're trying to solve?

Context: Give it as much context as possible to understand the challenge you want to solve.

Task: Be specific as to what you want the AI to do.

Format: Be specific as to how you want the answer, suggestion, and/or recommendation delivered.

Investing up front on your prompt and input, saves hours of time both in the recommendation and the efficiency in your daily work.

AI isn't there to do the work that you're great at. AI is there to support and optimize the work you aren't great at and/or you don't enjoy.

Within the practice, AI has the greatest opportunity in practice efficiency, administrative processes, and marketing in part because the challenges are significant and they often feel they get in the way of the clinical delivery. At the same time, the clinical applications to enhance patient care and expand scope of practice are equally exciting.

Patients don't want AI to be their doctor, they want their doctor to use AI.

For the advanced user, consider where you build new opportunities within AI for your practice and when you leverage existing purpose focused AI tools.

What Will is Reading:

Axios on Artificial Intelligence and Machine Learning

Learn more about PECAA's A/Eye Certification Program.

Practice Advantage Reading List

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By Dr. Justin Manning

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