Jason Fried and David Heinemeier Hansson held a livestream session where they answered audience questions about Hey, Basecamp's new email service. In Part One, they discuss feature requests, customer support, and plans for hiring. The full Q&A can be viewed on YouTube.

Show Notes

HEY.com - 00:10

Jason Fried on Twitter | DHH on Twitter - 00:24

Jason and David's remote work Q&A, Part 1 and Part 2 - 1:03

Q1: What's your suggestion for managing the Feed? - 1:29

Q2: What are you going to do about signatures? - 5:03

Q3: What's a feature you've gotten the most requests for that you won't bring to HEY? - 6:13

Q4: Who led UI/UX for HEY, and do you do any user research? - 8:48

Q5: What's the intended purpose of the Previously Seen section? - 9:57

Q6: Having support with actual humans for an email service seems unique. Are you planning to lean into that with your marketing? - 11:33

Q7: What's your vision for enterprise HEY adoption? - 13:49

Q8: What about accessibility? - 16:11

Q9: What about recruiting? - 16:45

Q10: Do you recycle email addresses after someone stops paying? - 20:05

Q11: Do you offer monthly subscriptions? - 22:35

Q12: Now that you've launched, is there anything you wish you would have done differently? - 26:07

@heyhey on Twitter - 31:50