A common misunderstanding for why a dealership’s decline rate might be so high is price. Whether it’s laptops, watches, or labor rates, prices are usually associated with better quality, but when it comes to declines, the price has nothing to do with it. What does affect declines and how can dealerships improve their decline rate?

Join in, as Chris, Christian, and our guest Mia, @Chaoticfeminist from TikTok, discuss how raising your labor rate will get a dealership less declines, Mia explains to us what service advisors really mean when they say certain things, and Chris explains how scare tactics actually work.

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