This week, Kristen Hayer reviews:

•     An article from HBR.org called How to Help (Without Micromanaging) by Colin M. Fisher, Teresa M. Amabile, and Julianna Pillemer 

This article explores how to assist your team without getting in their way.

Season 2 will continue next week with Chapters 1 & 2 of a new book, The Jobs To Be Done Playbook by Jim Kalbach. Kristen highly recommends getting the hard copy so you can take advantage of the included diagrams and images. 

While she has some books in mind for the rest of the season, she'd love suggestions as well. Email [email protected] with any questions or ideas.

This week, Kristen Hayer reviews:

• An article from HBR.org called Negotiating Your Next Job by Hannah Riley Bowles and Bobbi Thomason

2020 was a year of great change for many of us and it may be time to start looking towards your next big move. This article explores steps you can take to prepare yourself for your next professional shift.

Season 2 will  continue with our next book, The Jobs To Be Done Playbook by Jim Kalbach. Kristen highly recommends getting the hard copy so you can take advantage of the included diagrams and images.

While she has some books in mind for the rest of the season, she'd love suggestions as well. Email [email protected] with any questions or ideas.

This week, Kristen Hayer reviews:

• Chapters 9-11 of Crucial Conversations by Kerry Patterson, Joseph Grenny, Ron McMillan and Al Switzler

For the next few weeks, Kristen will be reviewing articles and we will begin the next book soon. Next week, she will announce which book she will be reading next. While she has some books in mind for the rest of the season, she'd love suggestions as well. Email [email protected]

This week, Kristen Hayer reviews:

• Chapters 7-8 of Crucial Conversations by Kerry Patterson, Joseph Grenny, Ron McMillan and Al Switzler

If you're reading along, Kristen will be covering the final chapters, 9-11, next week. While she has some books in mind for the rest of the season, she'd love suggestions as well. Email [email protected]

This week, Kristen Hayer reviews:

• Chapters 4-6 of Crucial Conversations by Kerry Patterson, Joseph Grenny, Ron McMillan and Al Switzler

If you're reading along, Kristen will be covering Chapters 7 & 8 next week. While she has some books in mind for the rest of the season, she'd love suggestions as well. Email [email protected]

This week, Kristen Hayer reviews:

• Chapters 1-3 of Crucial Conversations by Kerry Patterson, Joseph Grenny, Ron McMillan and Al Switzler

Welcome back to Reading For Success! This week, we kick off Season 2 with a new book, Crucial Conversations by Kerry Patterson, Joseph Grenny, Ron McMillan and Al Switzler. If you're reading along, Kristen will be covering Chapters 4-6 next week.

While she has some books in mind for the rest of the season, she'd love suggestions as well. Email [email protected]

This week, Kristen Hayer reviews:

• An article from HBR.org by Paul Ingram

This article discusses how Customer Success Teams can benefit from diversity and how social class can be just as important as race or gender.

Season 2 will start next week! We have a new book, Crucial Conversations by Kerry Patterson, Joseph Grenny, Ron McMillan and Al Switzler. If you'd like to read along, next week Kristen will discuss chapters 1-3. 

While she has some books in mind for the rest of the season, she'd love suggestions as well. Email [email protected]

This week, Kristen Hayer reviews:

• An article from HBR.org by Suzanne J. Peterson, Robin Abramson and R.K. Stutman

The authors explore two different leadership styles and offer suggestions for finding your own style.

Over the holiday season we will be releasing shorter "minisodes" in which Kristen will be reviewing articles instead of books. Season 2 will start in January, and while she has some books in mind she'd love suggestions as well. Email [email protected]

This week, Kristen Hayer reviews:

• An article from HBR.org by Lori Mackenzie, JoAnne Wehner and 
  Sofia Kennedy How Do You Evaluate Performance During a Pandemic

The COVID-19 pandemic has not effected each of us in the same way. Many have had to make great changes to protect themselves or their loved ones. This article explores how managers can navigate yearly reviews without bias.

Over the holiday season we will be releasing shorter "minisodes" in which Kristen will be reviewing articles instead of books. Season 2 will start in January, and while she has some books in mind she'd love suggestions as well. Email [email protected]

This week, Kristen Hayer reviews:

• An article from the Economist, Winter Is Coming
  
  

Office morale can be tough to maintain during the winter and usually gets the support of holiday parties and vacation, but what methods can you use during a global pandemic to keep your team engaged and positive?

Over the holiday season we will be releasing shorter "minisodes" in which Kristen will be reviewing articles instead of books. Season 2 will start in January, and while I have some books in mind I'd love suggestions as well. Email me at [email protected]