This week, Kristen Hayer reviews:

• 3 Ways to Motivate Your Team Through an Extended Crisis by Anne Brafford and Richard Ryan (September 25, HBR.org)
• Chief Customer Officer 2.0, Jeanne Bliss Chapters 3-5

If you're reading along, next week we'll be reviewing Chapters 6-7 of the book, along with a new article. This book is available on Amazon and Audible.

Note: Given the great tools and visuals that the author has included in this book, we recommend getting the printed version.

This week, Kristen Hayer reviews:

• The Great Disrupter (September 19-25, The Economist)
• Chief Customer Officer 2.0, Jeanne Bliss Chapters 1-2

If you're reading along, next week we'll be reviewing Chapters 3-5 of the book, along with a new article. This book is available on Amazon and Audible.

Note: Given the great tools and visuals that the author has included in this book, we recommend getting the printed version.

This week, Kristen Hayer reviews:

• True Friends at Work by Alison Beard (July/August 2020 HBR)
• HBR's 10 Must Reads on Change Management, Chapters 9-10
  • Chapter 9 - The Hard Side of Change Management by Harold Sirkin, Perry Keenan and Alan Jackson 
  • Chapter 10 - Why Change Programs Don’t Produce Change by Michael Beer, Russel Eisenstat and Bert Spector

I'm also excited to announce our next book! Over the next 4 weeks I'll be reviewing Chief Customer Officer 2.0 by Jeanne Bliss. If you aspire to be a CCO, the next 4 episodes are for you!

This week, Kristen Hayer reviews:

• Harnessing Everyday Genius by Gary Hamel and Michelle Zanini (July/August 2020 HBR)
• HBR's 10 Must Reads on Change Management, Chapters 6-8
  • Chapter 6 - A Survival Guide for Leaders by Ronald Heifetz and Marty Linsky 
  • Chapter 7 - The Real Reason People Won’t Change, by Robert Kegan and Lisa Laskow Lahey 
  • Chapter 8 - Cracking the Code of Change, by Michael Beer and Nitin Nohria 

If you're reading along, next week we'll be wrapping up HBR's 10 Must Reads on Change Management with chapters 9-10, along with reviewing a new article. This book is available on HBR.org and Amazon

This week, Kristen Hayer reviews:

• What's Your Negotiation Strategy by by Jonathan Hughes and Danny Ertel  (July/August 2020 HBR)
• HBR's 10 Must Reads on Change Management, Chapters 3-5
  • Chapter 3 - Leading Change When Business Is Good by Paul Hemp and Thomas Stewart
  • Chapter 4 - Radical Change, the Quiet Way by Debra Meyerson
  • Chapter 5 - Tipping Point Leadership by Chan Kim and Renee Mauborgne

If you're reading along, next week we'll be reviewing chapters 6-8 along with a new article. This book is available on HBR.org and Amazon

This week, Kristen Hayer reviews:

• Learning from the Future by J. Peter Scoblic (July/August 2020 HBR)
• HBR's 10 Must Reads on Change Management, Chapters 1-2
  • Chapter 1 - Leading Change by John Kotter
  • Chapter 2 - Change Through Persuasion by David Garvin and Michael Roberto

If you're reading along, next week we'll be reviewing chapters 3-5 along with a new article. This book is available on HBR.org and Amazon

Whoa! Ask and you shall receive. Big thanks to Sally Helgesen for taking some time to talk with me about her perspective on How Women Rise.

If you're interested in Sally, check out her website and also follow her on LinkedIn.
Sally's Website
Sally on LinkedIn

This week, Kristen Hayer reviews:

• The Strategic Side Gig: The Right Kind of Outside Work Can Boost Your Career by Ken Banta and Orlan Boston (May/June 2020 HBR)
• How Women Rise, by Sally Helgesen and Marshall Goldsmith, Chapters 17-20

If you're reading along, next week we'll be starting a new book - HBR's 10 Must Reads on Change Management. This book is available on HBR.org and Amazon

This week, Kristen Hayer reviews:

• Begin With Trust: The First Step to Becoming a Genuinely Empowering Leader by Frances Frei and Anne Morriss (May/June 2020 HBR)
• How Women Rise, by Sally Helgesen and Marshall Goldsmith, Chapters 11-16

If you're reading along, next week we'll be reviewing chapters 17-20 and wrapping up How Women Rise. This book is available on Amazon and Audible.

This week, Kristen Hayer reviews:

• The Agile C-Suite: A New Approach to Leadership for the Team at the Top, by Darrell Rigby, Sarah Elk, and Steve Berez (May/June 2020 HBR)
• How Women Rise, by Sally Helgesen and Marshall Goldsmith, Chapters 4-10

If you're reading along, next week we'll be reviewing chapters 11-16 on the second 6 of 12 habits that can hold women back. This book is available on Amazon and Audible.