We walk through real contractor dilemmas and show how to stop scope creep, protect profit, and keep clients happy without losing control. From Pinterest-driven changes to midnight texts, we share scripts, policies, and tools that set clear rules and smooth exits.

• explaining the cascade effect of late design changes
• using preconstruction to set rules for change orders
• writing the first small change order to set precedent
• tracking zero-dollar line items for visibility and leverage
• handling “I know a guy” pricing pressure mid-project
• offering managed carve-outs with markup and documentation
• setting communication hours and moving repeat offenders to email
• using lien releases and mutual non-disparagement to exit cleanly

If you have any situations like these you'd like us to read and discuss on the podcast, send an email at [email protected]!

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