This week we reflect on what it really means to invest in your team—beyond payroll, bonuses, or budgets. From traveling for competitions to origin trips and team dinners, we talk about how creating experiences, connection, and shared memories pays dividends that can’t be measured on a spreadsheet. Investing in people isn’t just money out; it’s energy in, the kind that builds culture, loyalty, and long-term impact.

At its core, this episode is about the ripple effect of care. When you show people they matter through opportunity, trust, and small moments of generosity, that energy comes back through better hospitality, stronger relationships, and a deeper sense of purpose. The real ROI isn’t just retention or performance—it’s a team that feels seen, inspired, and proud to carry the vision forward.

🔖 Chapters –

00:47 The Ritual thang

05:55 Where people go after coffee

11:09 How it was – Baca’s dream of the good ol’ days where people just talked sh!t

16:31 Investing vs. money out

29:56 The Payoff

🔗 Links –

Cat & Cloud:

Instagram www.instagram.com/catcloudcoffee/

Webstore www.catandcloud.com/

We are Cat & Cloud Coffee. Started by three friends trying to pursue their passions with the mission to inspire connection by creating memorable experiences, and we created this podcast to continue forming those connections inside and out of our cafes.

The Cat & Cloud podcast was created as a space for us to share our experiences in the coffee industry and starting a business. Each week we sit down to talk about new challenges as business owners, how we utilize our mission and values to make decisions, and answer questions from our listening community. If you’re looking to expand your coffee knowledge, get some advice for your own small business, or just like the vibes, give us a listen!

Enjoy!