Path for Growth with Alex Judd

Reducing Waste with Path for Growth COO Zack Estes


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If you’re not adding value for the customer, you’re creating waste. In this episode, Path for Growth COO Zack Estes breaks down the difference between value and waste, including planned and unplanned waste. He explains how you can start reducing waste in your business and create a culture that gets the whole team on board with your efforts. 



  • As a business, it’s important to reduce waste and increase value (0:38)
  • What is value, and why is it so important to keep in mind? (2:14)
  • What is not value, or “waste?” (10:28)
  • How can unintentional waste creep into a business? (15:59)
  • How are planned and unplanned downtime different? (18:35)
  • What might it look like to build a culture of reducing waste for the whole team? (23:46)
  • Are there organizations that exemplify this concept? (30:46)
  • What does it mean to make work visible? (33:05)
  • Can you share some examples of unintentional waste? (43:52)
  • What’s the difference between service and showmanship? (52:03)
  • Why is overwork a type of waste? (59:16)
  • What is the one thing everyone should know about value and waste? (1:03:09)
  • How does reducing waste connect to operationalization? (1:06:47)

  • Helpful Links and Resources

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