In this episode, Mary Conquest speaks with Rosa Carrillo, a safety leadership and culture expert who’s also a highly acclaimed author. Her book, ‘The Relationship Factor in Safety Leadership’, is hailed by Edgar Schein as required reading to understand the foundations of "safety culture".

After explaining why she wrote this book, Rosa shares her 8 principles of Relationship-Centered Safety Leadership. Psychological safety underpins everything, and we learn how to achieve ‘true communication’ and why inclusion must precede workplace accountability.

Rosa focuses on the importance and interdependence of innovation, resilience, inclusion, and accountability and discusses how leaders' expectations impact workers’ contributions.

Trust is a constant theme throughout this compassionate discussion, and Rosa explains why this quality will help Safety professionals more than policies.

Rosa also introduces the concept of drift and its implications for safety management before highlighting the importance of continuously checking your beliefs, assumptions and biases.

One of the key messages is everything starts with relationships. Rosa elegantly shows us that relationships influence emotions, feelings, and beliefs - which determine safety decisions and ultimately, culture.

To find out more about Rosa’s work, visit:

https://carrilloconsultants.com/

Rosa’s recommended reading:

Pre-accident investigations by Todd Conklin

https://www.amazon.com/Pre-Accident-Investigations-Todd-Conklin/dp/1409447820

The Field Guide to Understanding 'Human Error' by Sidney Dekker:

https://www.amazon.com/Field-Guide-Understanding-Human-Error/dp/1472439058

Next Generation Safety Leadership by Clive Lloyd:

https://www.amazon.com/Generation-Safety-Leadership-Clive-Lloyd/dp/0367509563/

Rosa Carrillo on LinkedIn:

https://www.linkedin.com/in/rosaantoniacarrillo/

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