In this REPLAY episode of ShiftShapers, host David interviews Paula Muto, a practicing surgeon and founder of Uber Docs. Paula shares her perspective on the inefficiencies in the current healthcare system, comparing buying health insurance to renting an apartment, and advocates for a direct pay model to improve the situation. She explains how Uber Docs facilitates transparent, direct transactions between patients and physicians, ultimately aiming to lower overall healthcare costs by empowering consumers. Key topics include the significant portion of healthcare costs dedicated to management rather than medical care, and how technology and consumer behaviors can drive positive changes in the healthcare landscape.

00:00 Introduction to Today's Guest and Topic

01:03 Paula Muto's Background and Inspiration

02:19 The Flaws in the Current Healthcare System

13:47 The Direct Pay Model Explained

15:55 How Uber Docs is Revolutionizing Healthcare

20:33 Conclusion and Final Thoughts