<h2>The People Are the Plot</h2>What does it take to make a retail real estate deal work? Ask Chris Ressa, and he’ll tell you it starts with people.In this episode, University of Alabama student Asa Moran, host of CRE Simplified, interviews Chris about the lessons he has learned across his career. Digging into the fundamentals of the business, Chris offers lessons for anyone working in commercial real estate.Chris takes Asa inside a complicated grocery deal involving an underperforming store, two competing grocers, a pharmacy that had to remain open during construction, two new leases, and a refinancing. It took far more than finding replacement tenants. It took relationships, coordination, and a team that could keep every piece moving.What stalls a deal? Chris points to an issue that can be easy to miss: knowing who actually has the authority to say yes. Even when the people negotiating agree, a deal can lose momentum if the final decision makers have not been part of the process. His advice applies whether you are working on your first lease or your hundredth.Asa also asks Chris how he found his way into retail real estate, why he moved from leasing into leadership, and what he looks for in new hires. Chris shares the role mentors played in his career and the habits that helped him learn the business: reading widely, building relationships, working hard, and making life easier for his teammates.It is a conversation grounded in the realities of getting deals done and building strong teams. Asa brings a student’s curiosity. Chris brings experience. Together, they get to the point that holds up at every stage of a career: behind every location are people making it work.<h4>What You’ll Hear</h4><ul><li>Why the people behind the real estate are what make it work</li><li>What a complicated grocery deal taught Chris about relationships, coordination and getting to the finish line</li><li>How Chris learned to shorten the learning curve through reading, relationships and curiosity</li><li>Why effort became the career advantage Chris knew he could control</li><li>What wrestling taught Chris about the danger of bad habits that still get results</li><li>Why having the right decision-makers involved can keep a deal from losing momentum</li><li>What Chris has learned about building strong teams and spotting potential in young talent</li></ul> <h4>Chapters</h4>00:38 — Real estate is a people businessWhy Chris believes the people behind the property ultimately make the real estate work.01:41 — Life as a COOHow teammates, real estate and clients shape Chris’s day-to-day role.02:50 — From athlete to leaderHow wrestling, coaching and mentorship influenced Chris’s move from leasing into management.05:07 — Learning through complicated dealsChris walks through a grocery transaction involving multiple tenants, a termination, refinancing and a pharmacy transition.09:11 — Know who can actually make the decisionOne of Chris’s biggest dealmaking lessons: understand the decision process before you get too far down the road.11:10 — The danger of bad habits that workWhy getting results doesn’t always mean you’re doing things the right way.14:13 — How Chris found commercial real estateA first job at Sherwin-Williams unexpectedly turns into a career in the industry.15:25 — Cut the learning curveWhy reading, networking and being intentional about learning can accelerate your career.17:51 — Make yourself valuableChris explains why he focused early on making everyone else’s job easier.19:46 — Books that shaped his leadershipThree recommendations that influenced how Chris thinks about people and teams.21:00 — What Chris looks for in young talentHumility, hunger, communication, adversity and the traits that stand out beyond experience.24:01 — Why commercial real estate stuckThe appeal of an industry where the results of your work are visible and measurable.

The People Are the Plot What does it take to make a retail real estate deal work? Ask Chris Ressa, and he’ll tell you it starts with people. In this episode, University of Alabama student Asa Moran, host of CRE Simplified, interviews Chris about the lessons he has learned across his career. Digging into the fundamentals of the business, Chris offers lessons for anyone working in commercial real estate. Chris takes Asa inside a complicated grocery deal involving an underperforming store, two competing grocers, a pharmacy that had to remain open during construction, two new leases, and a refinancing. It took far more than finding replacement tenants. It took relationships, coordination, and a team that could keep every piece moving. What stalls a deal? Chris points to an issue that can be easy to miss: knowing who actually has the authority to say yes. Even when the people negotiating agree, a deal can lose momentum if the final decision makers have not been part of the process. His advice applies whether you are working on your first lease or your hundredth. Asa also asks Chris how he found his way into retail real estate, why he moved from leasing into leadership, and what he looks for in new hires. Chris shares the role mentors played in his career and the habits that helped him learn the business: reading widely, building relationships, working hard, and making life easier for his teammates. It is a conversation grounded in the realities of getting deals done and building strong teams. Asa brings a student’s curiosity. Chris brings experience. Together, they get to the point that holds up at every stage of a career: behind every location are people making it work.What You’ll HearWhy the people behind the real estate are what make it workWhat a complicated grocery deal taught Chris about relationships, coordination and getting to the finish lineHow Chris learned to shorten the learning curve through reading, relationships and curiosityWhy effort became the career advantage Chris knew he could controlWhat wrestling taught Chris about the danger of bad habits that still get resultsWhy having the right decision-makers involved can keep a deal from losing momentumWhat Chris has learned about building strong teams and spotting potential in young talent Chapters00:38 — Real estate is a people business Why Chris believes the people behind the property ultimately make the real estate work. 01:41 — Life as a COO How teammates, real estate and clients shape Chris’s day-to-day role. 02:50 — From athlete to leader How wrestling, coaching and mentorship influenced Chris’s move from leasing into management. 05:07 — Learning through complicated deals Chris walks through a grocery transaction involving multiple tenants, a termination, refinancing and a pharmacy transition. 09:11 — Know who can actually make the decision One of Chris’s biggest dealmaking lessons: understand the decision process before you get too far down the road. 11:10 — The danger of bad habits that work Why getting results doesn’t always mean you’re doing things the right way. 14:13 — How Chris found commercial real estate A first job at Sherwin-Williams unexpectedly turns into a career in the industry. 15:25 — Cut the learning curve Why reading, networking and being intentional about learning can accelerate your career. 17:51 — Make yourself valuable Chris explains why he focused early on making everyone else’s job easier. 19:46 — Books that shaped his leadership Three recommendations that influenced how Chris thinks about people and teams. 21:00 — What Chris looks for in young talent Humility, hunger, communication, adversity and the traits that stand out beyond experience. 24:01 — Why commercial real estate stuck The appeal of an industry where the results of your work are visible and measurable.

The People Are the PlotWhat does it take to make a retail real estate deal work? Ask Chris Ressa, and he’ll tell you it starts with people.In this episode, University of Alabama student Asa Moran, host of CRE Simplified, interviews Chris about the lessons he has learned across his career. Digging into the fundamentals of the business, Chris offers lessons for anyone working in commercial real estate.Chris takes Asa inside a complicated grocery deal involving an underperforming store, two competing grocers, a pharmacy that had to remain open during construction, two new leases, and a refinancing. It took far more than finding replacement tenants. It took relationships, coordination, and a team that could keep every piece moving.What stalls a deal? Chris points to an issue that can be easy to miss: knowing who actually has the authority to say yes. Even when the people negotiating agree, a deal can lose momentum if the final decision makers have not been part of the process. His advice applies whether you are working on your first lease or your hundredth.Asa also asks Chris how he found his way into retail real estate, why he moved from leasing into leadership, and what he looks for in new hires. Chris shares the role mentors played in his career and the habits that helped him learn the business: reading widely, building relationships, working hard, and making life easier for his teammates.It is a conversation grounded in the realities of getting deals done and building strong teams. Asa brings a student’s curiosity. Chris brings experience. Together, they get to the point that holds up at every stage of a career: behind every location are people making it work.What You’ll Hear<ul><li>Why the people behind the real estate are what make it work</li><li>What a complicated grocery deal taught Chris about relationships, coordination and getting to the finish line</li><li>How Chris learned to shorten the learning curve through reading, relationships and curiosity</li><li>Why effort became the career advantage Chris knew he could control</li><li>What wrestling taught Chris about the danger of bad habits that still get results</li><li>Why having the right decision-makers involved can keep a deal from losing momentum</li><li>What Chris has learned about building strong teams and spotting potential in young talent</li></ul> Chapters00:38 — Real estate is a people businessWhy Chris believes the people behind the property ultimately make the real estate work.01:41 — Life as a COOHow teammates, real estate and clients shape Chris’s day-to-day role.02:50 — From athlete to leaderHow wrestling, coaching and mentorship influenced Chris’s move from leasing into management.05:07 — Learning through complicated dealsChris walks through a grocery transaction involving multiple tenants, a termination, refinancing and a pharmacy transition.09:11 — Know who can actually make the decisionOne of Chris’s biggest dealmaking lessons: understand the decision process before you get too far down the road.11:10 — The danger of bad habits that workWhy getting results doesn’t always mean you’re doing things the right way.14:13 — How Chris found commercial real estateA first job at Sherwin-Williams unexpectedly turns into a career in the industry.15:25 — Cut the learning curveWhy reading, networking and being intentional about learning can accelerate your career.17:51 — Make yourself valuableChris explains why he focused early on making everyone else’s job easier.19:46 — Books that shaped his leadershipThree recommendations that influenced how Chris thinks about people and teams.21:00 — What Chris looks for in young talentHumility, hunger, communication, adversity and the traits that stand out beyond experience.24:01 — Why commercial real estate stuckThe appeal of an industry where the results of your work are visible and measurable.

The People Are the Plot

In our debut episode, we chat with Josh Goldstein, Director of Real Estate at Pet Supplies Plus, the third-largest specialty pet food retailer in the US. In this interview, we tackle a number of tough topics: Does increasing customer dwell time lead to profits? How do you know you’re making the right decision when entering new markets? Is commercial real estate more of an art than a science? After listening to this episode, you’ll know the answers! This content is Copyright © 2019 DLC Management Corp. All Rights Reserved.

In our debut episode, we chat with Josh Goldstein, Director of Real Estate at Pet Supplies Plus, the third-largest specialty pet food retailer in the US. In this interview, we tackle a number of tough topics: Does increasing customer dwell time lead to profits? How do you know you’re making the right decision when entering new markets? Is commercial real estate more of an art than a science? After listening to this episode, you’ll know the answers! This content is Copyright © 2019 DLC Management Corp. All Rights Reserved.

EP 1: Pet Supplies Plus in Mt Vernon, IL with Josh Goldstein

The Retail Retold Podcast highlights community retailer stories from across the country and gives a behind-the-scenes perspective from business leaders in both retail and real estate industries. The show’s episodes contain valuable insights that help solve the needs of entrepreneurs and real estate pros.

Each week our guests share stories of what worked, what didn’t, the ups and downs – giving the audience a critical set of tools needed for business success. Join host Chris Ressa and new guests weekly for amazing insights and thought-provoking stories. Brought to you by DLC Management Corp.

Business

The Retail Retold Podcast highlights community retailer stories from across the country and gives a behind-the-scenes perspective from business leaders in both retail and real estate industries. The show’s episodes contain valuable insights that help solve the needs of entrepreneurs and real estate pros. Each week our guests share stories of what worked, what didn’t, the ups and downs – giving the audience a critical set of tools needed for business success. Join host Chris Ressa and new guests weekly for amazing insights and thought-provoking stories. Brought to you by DLC Management Corp.

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