Retail Retold

Retail Retold Replay - Growth fueled by caffeine


Listen Later

In this episode of Retail Retold, host Chris Ressa speaks with Aaron Harris, Vice President of Real Estate and Construction for Dutch Bros Coffee. They discuss the unique drive-thru experience at Dutch Bros, the company's rapid expansion plans, and how they navigated the challenges of the pandemic. Aaron shares insights on the Albuquerque store's opening, the importance of market knowledge, and the lessons learned throughout his career in retail real estate.

Takeaways

  • Dutch Bros Coffee operates 415 locations, all run by operating partners.
  • The drive-thru model creates a unique guest experience focused on personal connection.
  • Dutch Bros has never closed a store, showcasing strong operational success.
  • The company is expanding into new markets, including Texas and Oklahoma.
  • During the pandemic, Dutch Bros leaned into growth rather than retreating.
  • The Albuquerque store opened with significant community excitement and support.
  • Data analytics play a crucial role in site selection for new stores.
  • The importance of persistence in securing desired retail locations is emphasized.
  • Dutch Bros aims to treat every customer equally, regardless of their purchase size.
  • The conversation highlights the evolving consumer behavior in the food and beverage sector.

Chapters

00:00 Introduction to Retail Retold

00:57 Meet Aaron Harris and Dutch Bros Coffee

04:05 The Unique Drive-Thru Experience

08:11 Expansion Plans and Market Insights

12:05 Navigating the Pandemic and Consumer Behavior

16:05 The Story Behind the Albuquerque Store

25:10 Lessons Learned and Retail Wisdom

...more
View all episodesView all episodes
Download on the App Store

Retail RetoldBy DLC Management Corp.

  • 4.9
  • 4.9
  • 4.9
  • 4.9
  • 4.9

4.9

126 ratings


More shows like Retail Retold

View all
The Real Estate Guys Radio Show - Real Estate Investing Education for Effective Action by The Real Estate Guys

The Real Estate Guys Radio Show - Real Estate Investing Education for Effective Action

706 Listeners

Where We Buy: Retail Real Estate with James Cook by Where We Buy

Where We Buy: Retail Real Estate with James Cook

71 Listeners

The Daily by The New York Times

The Daily

112,952 Listeners

Up First from NPR by NPR

Up First from NPR

56,991 Listeners

Cover 3 College Football by CBS Sports, College Football, Football, CFB, College Football Picks

Cover 3 College Football

4,167 Listeners

Beth Azor by Beth Azor

Beth Azor

30 Listeners

POWERS by Chris Powers

POWERS

501 Listeners

The Weekly Take from CBRE by CBRE

The Weekly Take from CBRE

161 Listeners

The TreppWire Podcast: A Commercial Real Estate Show by The TreppWire Podcast, A CRE Show

The TreppWire Podcast: A Commercial Real Estate Show

222 Listeners

A Bit of Optimism by Simon Sinek

A Bit of Optimism

2,180 Listeners

Public Figures by Audioboom Studios

Public Figures

6,318 Listeners

The Walker Webcast by Willy Walker

The Walker Webcast

147 Listeners

Commercial Real Estate Now by Karly Iacono

Commercial Real Estate Now

10 Listeners

The Mel Robbins Podcast by Mel Robbins

The Mel Robbins Podcast

21,375 Listeners

Your Money Guide on the Side by Tyler Gardner

Your Money Guide on the Side

1,829 Listeners