Retailer Tech Tips: How Retailers are Driving Next-Gen Fulfillment Strategies

In this episode, we’re diving deep into how retailers are transforming fulfillment with the power of cloud technology. Brandon Rael (Kyndryl), Prateek Trivedi (Cognizant), and Shannon Kirk Nakamoto (Icertis) join us to unpack fulfillment strategies that deliver speed, agility, and customer satisfaction in an increasingly digital retail landscape.

Key takeaways include:

- The evolution of modern fulfillment

- Automation and AI in warehouse operations

- Dropshipping, hybrid models, and micro-fulfillment

- Vendor collaboration through smarter data

- Real-time tracking and visibility

- Addressing labor, sustainability, and delivery challenges

Whether you're reimagining your supply chain or scaling fulfillment for the holidays, this episode delivers practical insights and future-forward strategies to keep your business moving.