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Jeff Compton and Cody continue their discussion on the challenges Cody is facing, including managing the increasing demands of his business and the learning curve of working solo. Jeff shares insights from his experience about striking the right balance between pricing and delivering value, emphasizing the importance of effective customer communication

00:00 Provide for family, community, and customers.

07:19 Called to improve automotive service communication quality.

11:26 Old belt causes AC issues; needs tensioner change.

19:23 Shops should charge and inform about inspections.

25:28 Optimize efficiency to improve service and profits.

28:28 Customers advised against unnecessary early maintenance services.

36:20 Success isn't material, it's about helping others.

38:37 Fearless shop owner, self-belief, legacy, success.

45:02 Struggling to separate work from personal life.

50:44 It's okay to say no sometimes.

57:50 Initial business goals were impractical and unrealistic.

01:01:09 Avoid trades; industry perspectives change frequently.

01:05:36 Please share and auto-download the podcast weekly.

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