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Retribution To Restoration: Values With Purpose
David Liddle, CEO of the TCM Group, talks to your host, Andy Goram and shares his expertise on creating a culture of fairness and authenticity within organisations. Andy talks to David about his background in mediation and restorative justice and how that led him to recognise the importance of dialogue, empathy, and engagement in effectively resolving conflicts and building sustainably enabling workplace cultures.
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Key Takeaways
- The power of purpose and culture.
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Key Moments
The key moments in this episode are:
00:00:10 - Introduction to the episode
00:03:11 - David's Background and Purpose
00:12:17 - Award-winning Project with Burberry
00:14:54 - Organisational Response to Pressure and Challenges
00:15:28 - The Importance of Compassion in Management
00:16:12 - Impact of Inaction on Individuals
00:19:10 - Compassion as the Currency of Successful Organisations
00:22:44 - Changing Attitudes and Policies
00:27:45 - Implementing Consistency and Objectivity
00:30:03 - The Powerhouse Resolution Centre
00:32:51 - Shifting Organisational Value
00:36:23 - Transformational Culture Through Alignment
00:41:20 - Transitioning to a Restorative Approach
00:44:23 - Creating Culture Hubs
00:44:36 - The Importance of Dialogue
00:45:54 - Sticky Notes of Wisdom
00:47:58 - Podcast close
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Join The Conversation
Find Andy Goram on LinkedIn here
Follow the Podcast on Instagram here
Follow the Podcast on Twitter here
Follow the Podcast on Facebook here
Check out the Bizjuicer website here
Get a free consultation with Andy here
Check out the Bizjuicer blog here
Download the podcast here
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Useful Links
Follow David Liddle on LinkedIn here
Visit the TCM website here
Follow David Liddle on X here
Find out about Total Quality Management here
Find out about the Kaizen Principles here
Watch David Ulrich on Paradox Navigation here
Follow Claire Salter from Burberry on LinkedIn here
Find out about the Burberry Hub here
Read Baroness Casey's review of The Metropolitan Police here
Find David's book Transformational Culture here
Find David's book Managing Conflict here
Find the People & Culture Association here
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Full Episode Transcript
Get the full transcript of the episode here
View all episodes
By Andy Goram
5
1010 ratings
David Liddle, CEO of the TCM Group, talks to your host, Andy Goram and shares his expertise on creating a culture of fairness and authenticity within organisations. Andy talks to David about his background in mediation and restorative justice and how that led him to recognise the importance of dialogue, empathy, and engagement in effectively resolving conflicts and building sustainably enabling workplace cultures.
----more----
Key Takeaways
- The power of purpose and culture.
----more----
Key Moments
The key moments in this episode are:
00:00:10 - Introduction to the episode
00:03:11 - David's Background and Purpose
00:12:17 - Award-winning Project with Burberry
00:14:54 - Organisational Response to Pressure and Challenges
00:15:28 - The Importance of Compassion in Management
00:16:12 - Impact of Inaction on Individuals
00:19:10 - Compassion as the Currency of Successful Organisations
00:22:44 - Changing Attitudes and Policies
00:27:45 - Implementing Consistency and Objectivity
00:30:03 - The Powerhouse Resolution Centre
00:32:51 - Shifting Organisational Value
00:36:23 - Transformational Culture Through Alignment
00:41:20 - Transitioning to a Restorative Approach
00:44:23 - Creating Culture Hubs
00:44:36 - The Importance of Dialogue
00:45:54 - Sticky Notes of Wisdom
00:47:58 - Podcast close
----more----
Join The Conversation
Find Andy Goram on LinkedIn here
Follow the Podcast on Instagram here
Follow the Podcast on Twitter here
Follow the Podcast on Facebook here
Check out the Bizjuicer website here
Get a free consultation with Andy here
Check out the Bizjuicer blog here
Download the podcast here
----more----
Useful Links
Follow David Liddle on LinkedIn here
Visit the TCM website here
Follow David Liddle on X here
Find out about Total Quality Management here
Find out about the Kaizen Principles here
Watch David Ulrich on Paradox Navigation here
Follow Claire Salter from Burberry on LinkedIn here
Find out about the Burberry Hub here
Read Baroness Casey's review of The Metropolitan Police here
Find David's book Transformational Culture here
Find David's book Managing Conflict here
Find the People & Culture Association here
----more----
Full Episode Transcript
Get the full transcript of the episode here
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