00:00 - Revenue up, profit up but exhausted

00:08 - The email that said last year sucked

00:16 - 24% revenue growth described as chewing glass

00:41 - My year looked different

01:04 - 17 initiatives launched and two finished

01:13 - I just potted along with one main product

01:38 - Complexity or simplicity

01:47 - We get to choose