On today’s episode, I sit down with Tom O’Neill, President and CEO of Cognivue, a cognitive screening startup dramatically impacting independent ECP offices. In this episode, we discuss practice culture, people management, and preventing the effects of the Great Resignation within your practice. 

Key Takeaways

1. Creating a great culture where employees can provide feedback and have their voices heard encourages them to be more engaged in their roles. More real time feedback is desired by many of your employees.
2. Employee engagement is not just the fun and activities, but the ability to connect their work to the mission of your practice.
3. Hiring well means finding the people who are great fits for your practice. Define what a great fit looks like and use the interview to determine whether or not they are.
4. Leverage your employees in the screening and interviews. As the owner/ doctor, be the vision caster even in the interview process.
5. Compensation and benefits aren’t just salary and healthcare. You must pay well enough, but recognize what it is important to your employees and provide that as a benefit.

What Tom is reading:

• The System by Joth Ricci