🎙️ New Episode Out Now! 🎙️

This week on The Leadership in Insurance Podcast, Alex Bond is joined by Juan Garcia, Co-Founder of Tuio, to discuss how this cutting-edge insurtech is simplifying insurance for a new generation of customers. If you’re curious about how technology is revolutionizing the industry, this episode is a must-watch (or listen!).

By combining advanced data insights with AI-powered customer interactions, Tuio delivers:

🔹 Smarter, personalized pricing that factors in not just assets, but also customer behavior.

🔹 A claims process that’s fast, efficient, and digital-first, managed entirely in-house for better customer experiences.

🔹 Clear, jargon-free policies designed for digital-native customers who demand value for money.

📌 Key highlights from the episode:

✅ Customer-first innovation: Why Tuio is focused on serving a digitally savvy generation often overlooked by traditional insurers.

✅ AI at work: How their virtual assistant “Leia” handles 60% of customer queries autonomously, with higher satisfaction scores than human agents.

✅ Granular pricing: How Tuio uses unique data sources, like Spain’s cadastre, to tailor policies and improve risk prediction.

✅ Claims reimagined: Why managing claims in-house isn’t just a choice but a commitment to better customer outcomes and lower loss ratios.

✅ Future growth: Juan shares Tuio’s vision for expanding into Southern Europe by 2025-26.

This conversation is packed with actionable insights on how insurtechs like Tuio are bridging the gap between what customers want and what insurance delivers—and it’s a fascinating look into the future of the industry.

📢 Don’t forget to like, share, and comment! What excites you most about Tuio’s approach to insurance?

#Insurtech #LeadershipPodcast #InsuranceInnovation #CustomerExperience #AI #

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