It's time to polish up on your Social Etiquette and fellas - we're looking at you. (02:10) Adam is comin' in hot with what is easily the best news story ever on this podcast or any website in history (09:30).

And not sure if you hear but Adam went to Europe and he's saved his best story for last. Anyone who works in customer service should fast forward through this segment as it will be a tough listen for you (15:45). Then there's a four second Whack-A-Mole update and a special letter from a listener (23:50).

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