Guest: Carsten Engel

There’s a big gap between resources and patient needs in the healthcare sector. That’s just one area of healthcare requiring change; without it, lives truly do hang in the balance.

Carsten Engel and the International Society for Quality in Healthcare have studied healthcare systems around the globe extensively, and they have practical solutions for patients, practitioners, and the leaders of the medical industry. He shares them with host Maureen Metcalf in this episode. And most of them can help leaders in any industry.

Here's what Carsten and Maureen cover:

1. The quintuple aim for healthcare worldwide;

Produced in partnership with the International Leadership Association: https://ilaglobalnetwork.org.

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RESOURCES:  

The website for Carsten’s organization, the International Society for Quality in Health Care, is https://isqua.org.

Our host Maureen Metcalf posts a newsletter every week on LinkedIn. You can subscribe here. 

Maureen’s latest book is Innovative Leadership & Followership in the Age of AI. You’ll find details about it at https://bit.ly/LeaderInAI. Her other 10 books are available on Amazon here. 

Books we’re reading for fun or personal development right now include:

• Becoming Superman: My Journey from Poverty to Hollywood by J. Michael Straczynski

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OUR PODCAST TEAM:  

Host & Executive Producer: Maureen Metcalf

Editor & Producer: Dan Mushalko

Video & Graphics Editor: Devon Mushalko

Assistant Editor & Raconteur: Luigi Morelli

Managing Change with Aplomb: Jenna Reik & Mike Morrow-Fox

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About Our Guest:  

Carsten Engel is a physician by background (graduated 1984). In 2006, he joined IKAS, The Danish Institute for Quality and Accreditation in Healthcare, where he was appointed Deputy Chief Executive 2010. In IKAS, he was a member of the team that developed, implemented and managed the national Danish healthcare accreditation programme. In 2021, he joined ISQua as CEO. 

He was appointed an ISQua Expert in 2013 and a member of the ISQua Academy of Quality and Safety in Health Care in 2019. 

He has published and presented on accreditation-related topics and on topics related to quality, patient safety and person-centred care.