Guests: David Carbon, John Love, Dr. Vin Gupta, and Tye Brady

Do you want to foster a work environment that sparks innovation and fuels creativity? You can learn from Amazon’s success!

In this episode, Amazon execs David Carbon, John Love, Dr. Vin Gupta, and Tye Brady discuss how the e-commerce giant delivers the future through its highly successful innovation culture – using examples of new developments in robotics, drones, and a unique patient-centric pharmacy-in-your-pocket. Underneath them all is a common thread of improving customer experience with convenience and speed. Their experience becomes your takeaway to boost your leadership, too!

Here's what our guests and host Maureen Metcalf cover:

1. The four questions the Amazon Pharmacy team ask to guide developing their new ideas for innovation;

Other episodes you'll enjoy:

• Paving the PATH to Customer-Centric Success with Sarah Ahern

For daily wisdom from our guests, be sure to follow us on LinkedIn. We’re on Instagram, Threads, and Twitter, too!

RESOURCES:  

Our host Maureen Metcalf posts a newsletter every week on LinkedIn. You can subscribe here. 

Maureen’s latest book is Innovative Leadership & Followership in the Age of AI. Her other 10 books are available on Amazon here. 

Books we’re reading for fun or personal development right now include:

• Becoming Superman: My Journey from Poverty to Hollywood by J. Michael Straczynski

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OUR PODCAST TEAM:  

Host & Executive Producer: Maureen Metcalf

Editor & Producer: Dan Mushalko

Video & Graphics Editor: Devon Mushalko

Assistant Editor & Raconteur: Luigi Morelli

Delivering Morale and Support: Jenna Reik & Mike Morrow-Fox

CONNECT WITH US: 

YouTube: @InnovatingLeadership 

Threads: @innovativeleaders

Twitter: @IL_Institute 

LinkedIn: https://bit.ly/ILI-LinkedIn2 

Instagram: @innovativeleader 

TikTok: @innovativeleadership

Website: InnovativeLeadershipInstitute.com 

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About Our Guests:  

David Carbon is VP of Prime Air. Prior to that, he was VP of Operations for Boeing’s 787 program – with earlier work on the 747; he started with Boeing/Hawker de Havilland in Australia. He also spearheaded projects at Ford Motor Company.

John Love is VP of both Amazon Pharmacy and PillPack by Amazon Pharmacy. Prior to those, his 16-year Amazon career also saw him serve as VP of Alexa Shopping, as well as supporting many other business lines. He’s responsible for helping customers discover equitable, affordable, high-quality medical care and prescription access.

Dr. Vin Gupta is the Chief Medical Officer for Amazon Pharmacy. He remains a practicing pulmonologist, is affiliate faculty at the University of Washington’s Institute for Health Metrics & Evaluation and Evans School. He serves as a major in the USAF Medical Reserve Corps, and is a medical analyst for NBC News.

Tye Brady is the Chief Technologist of Amazon Robotics, Fulfilment Information Technology. He has over 30 years of hands-on experience in team leadership, technical management, and system design. Prior to Amazon Robotics, Tye spent 15 years with Draper Laboratory. He’s a founding partner of MassRobotics, a not-for-profit that serves as a world-class platform for robotic innovation.